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May 2024 by Bennette Camacho-Sanner
Mark Gocus & team always friendly, knowledgeable & great products
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March 2024 by Dave Moody (Super Dave)
Reasonably priced, very knowledgeable, and very professional.
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March 2024 by Aaron Wideen
Took my expedition in to have a rear camera installed for my unique setup. These guys were top notch came out looked at what I had and my setup.
Took the time to even rig a cigarette lighter so we could test the camera since I didn't know if it'd work. I appreciate this extra effort before even scheduling the service. Spoke a lot about the quality of work.
When dropping off the car was met in the parking lot with a handshake and a recap of what they were going to do. Then after the service was shown exactly where everything was ran, that it worked, since it was dark out they brought out a flashlight to show me the camera in the back and where it was installed. Attention to detail was great.
Highly Recommend. You don't find these types of businesses too often these days.
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January 2024 by Danny Hanson
Had some trouble with a remote starter. They had the problem fixed within a few hours of my call. Excellent and friendly service
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January 2024 by Jonathan Colson
Great company. Have had my truck, van, and wife's car worked on here for audio. They do very clean work, and at a good price.
I'm not going to name any companies, but there is another company in Kennewick that I used once to install video into my wifes SUV. Horrible job. It was failing after only a week, and the work was cheap. They acted like they knew everything, and didn't listen to the customer.
I'm always happy with how I am treated at Traffic Jams. They are there to help you get what you want.
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November 2023 by Paula Butler
Wow, Mark at Traffic Jams in Kennewick could have sold us a $599 (or more expensive) navigation system, but instead he took the time to ask us questions and even went out to our truck and diagnosed the problem. We ended up spending $27 for a new data cable and routed it differently, which solved our problem. Thank you so much, Mark!
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November 2023 by Paula B.
Wow, Mark at Traffic Jams in Kennewick could have sold us a $599 (or more expensive) navigation system, but instead he took the time to ask us questions and even went out to our truck and diagnosed the problem. We ended up spending $27 for anew data cable and routed it differently, which solved our problem. Thank you so much. Mark!
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August 2023 by Micheal Forder
My father in-law took me here because he was looking for a part to fix something on one of his cars and we had been all over the place trying to find it. They had it (resistor's) the staff was super helpful and amazing! I will definitely be going back there in the future.
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August 2023 by Tyler J.
These guys have installed many different things into my vehicles over the years. They have always treated me well and have always taken care of my needs. The 5-ch Amp I purchased from them years ago has been in 2 different vehicles now and still puts out the same amazing sound it has since day 1! Traffic Jams will always be my go to place for my audio needs!
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August 2023 by Donnie S.
I recently had a radio reinstalled after taking it out to do some rewiring in my 85 Chevy truck. They took an hour and a half to complete the job and charged me $180. When I left the shop it didn't take me long to notice that my air conditioner was blowing HOT air. I turned around and went back. They said OOPS, my bad and took the truck back to plug in the AC controller they had disconnected. I tried to tell them that the temp control lever didn't feel right. It felt like it wasn't connected. They poo pood that and said everything was good. I went home and pulled the AC control panel and sure enough the lever wasn't connected properly. I fixed it and went back to tell them about but they didn't care. Now the lever cable attachment is broken and I have a new one on order for $30. Bottom line... I won't be using them again.
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August 2023 by Google user
My father in-law took me here because he was looking for a part to fix something on one of his cars and we had been all over the place trying to find it. They had it (resistor's) the staff was super helpful and amazing! I will definitely be going back there in the future.
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June 2023 by Michael Tucker
The best place to get all your life's audio needs.
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June 2023 by Cory Raphael (Penguin)
This place is bad to the bone! Best of the best! Great place. Cool crew! ? ? ? ?
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June 2023 by Robert Young
These guys are always helpful with any of my projects, very knowledgeable and friendly staff
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June 2023 by SPORTIFY 54
Best place for audio in tri
