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December 2023 by Mauricio Caridad
Went in to get a Omega Necklaces Clasp Repair Came out with my Necklace one end Higher then the other now awful Looking should Of gone Else where… Don’t go if You Love your jewelry
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October 2023 by Parker Powell
Saw the 5 star rating and took my wife's wedding ring in to secure it's diamond. Great service and artisan work, at a very reasonable price. 4 thumbs up!!!We will be back
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October 2023 by Kelley Greenhalgh
My experience with Touchstone Jewelers has been great! I wanted to go in with my girls to get permanent jewelry. The stock on hand, as well as the online options were great ~ something for each of our tastes. Getting our bracelets soldiered was a great experience, too! Every employee was friendly, helpful, & knowledgeable. I highly recommend Touchstone Jewelers if you are interested in getting permanent jewelry.
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October 2023 by Suzy Huyge
Touchstone did a great job of giving us the personal in-person experience we were looking for for our wedding rings. We went and were able to try on styles we liked and see them in person before they were set. Brandi did a great job making us informed buyers and did an incredible job to be sure we were satisfied.
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October 2023 by Paul Firth
Brandi was attentive and very helpful. She guided me through what could have been an overwhelming decision making process to come up with a unique refurbished wedding band that met all my specs. To top it off, the order was completed in a week. Their in-house technician really knows his job.
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October 2023 by Kaley Cope
I needed my engagement ring resized and they were able to do it in two days! Right before my birthday too, which was so special! Highly recommend!
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August 2023 by Bob Link
I worked with Brandi to redesign pendants for my daughters and granddaughters and grandsons. She was so helpful and had great ideas. The pieces are beautiful! Thank you Brandi and Touchstone!
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August 2023 by Heidi Brannan
Awesome!!!! Very helpful positive polite ppl. Brandie is definitely 5+stars. My differently abled daughter was even gave a special ring when I got my 25 anniversary ring we custom ordered. Now she walks around saying " me marry". Brandie went beyond in helping me. Had a wonderful experience 1st time there. Will go back!!!! My daughter is really really happy too?? THANK YOU SO MUCH BRANDIE. WISH MORE PPL WOULD TAKE TIME WITH PPL LIKE U DO ?????️???
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July 2023 by Ron Meyer
We found exactly what we wanted on our first visited when searching for an engagement ring. When it was time to match it with a wedding set Brandi found the perfect set, and we found the man ring on the same visit. Your staff if very friendly and fun to work with. We will always recommend your business.
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July 2023 by Vanita Hodgson
For years me and my. Family have only bought gifts and jewelry from Touchstone they’re jewels are top quality and the staff are the best we’ve been going there for almost since they opened Many years ago Try them you won’t be disappointed
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June 2023 by Jami M
I’m in town from Wisconsin and received a watch from the friend I am visiting. She suggested I visit Touchstone Jewelers to have a link removed. Which I did, and with no questions asked, the woman who helped me removed the extra link from my watch and wished me a good evening. I was so happy with the excellent service I received.
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May 2023 by Meganne Austin
Excellent help. I needed my ring re-sized before taking pictures with my newborn the next day, and Tonya was a big help in reassuring me that it could be taken care of beforehand. I am so grateful to her and Touchstone for being so accommodating.
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May 2023 by Hannah Templeton
I got a permanent bracelet done out of town and it broke the same week I got it. Touchstone Jewelry was able to fix my bracelet and did it with no cost. The employees at Touchstone are so kind and helpful.
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April 2023 by Tânia Raquel
Everyone at Touchstone Jewelers is so helpful, friendly and accommodating. The store manager and employees gave me the best experience I could ask for! The store is clean, they have a jeweler on site and they help you find anything you need! Great experience, will definitely come back everytime I need help with my jewelry needs. Thank you!
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April 2023 by Dana Biro
Always a great place to shop for gorgeous quality jewelry. Staff is very knowledgeable and friendly. A trusting company for many years in the Tri Cities.