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November 2023 by Max Kastl
Went in for a rock chip set for 30 minutes ready to go!
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November 2023 by ken erickson
I need a new windshield on my truck. They promptly assessed the situation and made appointment around my schedule. The insurance claim was handled while I was there making the appointment. I have had good service here before and expect my installation to be completed professionally this time.Service: Auto windshield replacement
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October 2023 by Alexis L.
I needed my windshield repaired. I walked in and they scheduled my appt the following week with instructions and information of what to expect. The price was fair as any other glass place. The difference with Novus in my opinion is their service. Great people.
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July 2023 by Ron Schenck
Took my truck into have the powered rear slider replaced and the ladies that helped me were awesome, they were friendly and explained everything clearly. Got the truck back and was informed that the last window replacement was done incorrectly by another unnamed national chain. Will always use Novus for my auto glass needs.! Thanks!
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July 2023 by michael wells
Very quick very professional service
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June 2023 by Chadrick Mansfield
Really great people and excellent service.
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March 2023 by Cheryl Rehaume
We went here because the automatic sprinkler system in our yard reached our car and the windows were very hard-water spotted and cloudy. A wonderful young woman came out to our car and brought a bottle of special window cleaner that they use in their shop. It worked perfectly. Bought a bottle and cleaned all the windows and the chrome trim. Took off the road tar and dead bugs. AMAZING customer service. ??
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February 2023 by taylor asbell
I have a car multiple other places told me they won't touch. Novas was careful and really professional. I will always go here in the futureService: Auto windshield repair
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January 2023 by James Hoidal
Friendly staff, quality work and got me in quick!
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October 2022 by Lauren H.
Fast, quality service, very responsive and made dealing with insurance a breeze. Thanks for the great experience!
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July 2022 by Alicia Rivera
Great people to work with: from beginning to end. Installation & instructions, Best Price in Tricities, When paying Out of Pocket!! !! Highly recommend this company for anyone looking to replace auto glass ***** Alma RService: Auto side window replacement
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July 2022 by The Real Truth
Unfortunately the only thing I really don't like about this place is their windshields are a little to overpriced a quote for my windshield for a 99 Oldsmobile Alero they quoted me $300 plus dollars and genuine Auto Glass in Pasco only charge me $234 installation and labor and tax included.
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July 2022 by Matt Chafin
Customer for life. Have had chips repaired and a new windshield installed both were easy and fast.
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June 2022 by JA F
Set the appointment to replace front windshield to allow them to get in their shop. Came in on assigned day and time only to be turned away cuz they got the windshield in wrong. Frustrating! Brought it back a couple days later and finished the job professionally.
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March 2022 by Rion J
They haven't done the install yet but I am going to give 5 stars for my experience with them so far.I have a car, the small window broke. It can no longer be replaced by manufacturer, discontinued. They found the part on eBay and said they will replace it for me if I order it since they can't get it from manufacturer.The total cost for part and install is less than half what I got quoted elsewhere.
