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November 2024 by Cimorene 1969
Definitely take your car to Mel's. Their staff is friendly and they know their stuff.
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October 2024 by Greg Hill
The staff handled my claim in a very professional manner and provided answers for my questions. I was also totally impressed with the quality of work the body shop did on the repair. I would highly recommend Mel's intercity collision to anyone looking for repairs.
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October 2024 by John McCoy
Great price. Great work. Friendly, customer oriented team.
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September 2024 by Jack Rodgers
NOTE: my repair is not yet done, but I'll post updates when it's completed.
I needed an auto body/collision shop that would work with salvage and aftermarket parts as my vehicle that was damaged is over 20 years old. Confirmed with Cheryl, the office manager over the phone. Met her, Mel, and Heather in person for the estimate. I found the estimate quote was very reasonable, based on my experiences. Heather let me know it would be about a week for the part to arrive, which I also thought reasonable. But in the meantime, as damage was mainly to the driver side taillight, I was pleasantly surprised that they found a replacement for the bulb that had been smashed out.
That visit was last Monday (as of this posting) and the vehicle operates fine, so I'm not bothered by waiting a few more days or so. It's better for me right now than going to U-Pull in Yakima to source parts on my own-- but I might do so when family matters brjng me back there. As Mel's strikes me as a friendly mom & pop business that has already been quite cordial to my family, I expect to do business with them in the future.
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September 2024 by Seth Gillihan
Great people great work
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August 2024 by Brian Mora
Brought all my cars here and I’m always impressed with the quality of service and communication. Mel’s makes it an easy process and they always take care of me. I will definitely continue to bring my vehicles here as long as I need work.
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August 2024 by Danny Bahnmiller
Very friendly. Did a very good job and even detailed my pickup prior to returning to me.
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July 2024 by James Stevens
Super friendly service here!
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July 2024 by Nana Goertler
You can be confident the job is going to get right! I would definitely recommend Mel's Inter City Collision.
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July 2024 by Nicky Way
Mel’s did an incredible job with my 2003 ford explorer limited, the right front was damaged, but now it looks like it is brand new. Thank you so much. Nick!
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July 2024 by Yadira Gonzalez
Great customer service! Good communication- received frequent updates.
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June 2024 by e Caperon
Best in the world!
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June 2024 by Richard Jansen
First rate in every detail. Expert mechanical work in a family business. These guys get it right
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June 2024 by Will MacHugh
Wouldn’t go anywhere else
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June 2024 by Samuel R Garza
The best place to get your car repaired after an unexpected accident!!
