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February 2024 by Lisa Gutierrez Ahumada
Cashier was snobby. Other than than great
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February 2024 by Rachel Johnson
This store is massive and their staff (especially in the tools department) is awesome. Went looking for a few items and the gentleman there (Devin) was beyond amazing!! Very helpful and knowledgeable about where the items i needed were. Was also kind enough to walk me to the area i needed to make sure i got the correct items. (Bonus ladies he was super cute and friendly to boot!) Will definitely be back and now i think i need to find more projects so i can visit the store more.
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February 2024 by Lavonne Filan
Horrible service! Don’t shop the Kennewick store! Drove 50 miles to find 4 outdoor lights. Found 1 at Pasco and were told there were 3 at the Kennewick store. There were only 2 and we had to wait 3 hours to finally be told they wouldn’t sell us the display unit even though it was discontinued because there wasn’t a manager available. Had to drive back to the first store to return the one we bought.
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February 2024 by Xander Rosario
After 3 trips to homedepot I went to lowes and got the part I needed some advice and my problem was fixed in less than 30 min once I got home. I'll never stray again lol
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January 2024 by Lawrence Barnes
Tried Lowe's Pick-up Locker. App is easy-to-use. Lockers to the left of the entrance. Restrooms to the right at the end of row 60.
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January 2024 by iscraana padilla
Very bad service and I do not advise anyone to buy a washing machine and dryer in this place, it does not have any guarantee and terrible customer service, with the new equipment being right ? broken, I still have a year with this problem and it has not yet been resolved, my washing machine still has problems despite putting all the new parts on it again
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January 2024 by Brian Keller
Who doesn't like Lowe's?
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January 2024 by Justin Goforth
What ever you need they have it
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January 2024 by brock marston
Manager kicked me out of the store tonight after blowing off everything I had issues with. Believe her name was crystal and showed absolutely zero respect. Please do not buy big appliances with warranties here as they will mess it up and leave you in the dust.
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January 2024 by Lisa O.
Got paint mixed, knobs chosen and filler for wholes all in under 30 minutes for under $40.
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January 2024 by Jon Hodge
Went to this location because of a sale to purchase a microwave and dishwasher. The employee was very helpful and walked with us thru several different options and brands until we were able to find ones that we liked and were in stock. Went home to grab a truck and got a call that he made a mistake, and one was not in stock after all but could be picked up in pasco. They even gave us credit for the inconvenience of the situation. The other item was ordered and arrived at the store two days earlier than promised. This location has great customer service. The store is kept clean and well stocked. It was nice to have many different options in stock as other stores have to order everything in. We will be back for sure for other appliances
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January 2024 by Don Powers
Love Costco
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January 2024 by Brock M.
Manager at the Lowe's in Kennewick kicked me out after blowing off everything I had to say. I believe her name was crystal but showed no respect and refused to help me. Please don't buy big appliances here and get stuck with the crappy warranty service they will not help you.
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December 2023 by Todd Shepard
Always my favorite choice. A big box store with hometown local service. Happy, helpful staff
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December 2023 by Nanette Charmaine
Nice staff and huge selection!! This store is so big you can get lost in it!!
