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“Clean place, everything is marked so you can find what you need. And the staff is always willing to help. Always says welcome when entering and have a great day when leaving.”
“They always say"Hi" when I come in the door. Don't always find what I need, but if I can't find something they always have the nut rolls ( which I don't need) so I never leave empty handed :-)”
8:30AM - 1PM
6 W Kennewick Ave, Kennewick
Hardware Stores
“The friendliest, most helpful owner and employees I've ever met. I work right around the corner and rely on them for odds and ends all the time. I cannot overstate how great it is to have them so close, so I don't have to deal with big box stores. ?”
“Customer service is above and beyond any other lumber yard I’ve used. Brandon helped with this project and was incredibly helpful and accessible throughout the entire project.”
“all around great company, some of the employees will bend over backwards to get the job done. others, like this guy names HECTOR is a complete waste of money. messing around on company time, editing his logs at work, and taking an excessive amount of time to do the work hes doing. everyone else gets gold stars, but that Hector guy shouldve been fired MONTHS AGO”
“I live in WallaWalla, but drive to Kennewick to shop at Lowe's, since their selection is so much better than at Home Despot. I have bought refrigerators and stoves, as well as flooring and trees. Prices are somewhat better than Home Depot and I think the quality is also a little better.”
6AM - 10PM
3910 W 27th Ave, Kennewick
Hardware Stores
“Wish our Home Depot had the customer service we experienced here today. The Hermiston store was out of the brackets for our shelves we are putting up. Since we were headed to Tri Cities anyway decided to stop and see if they did. We had no less than 4 people ask if we needed any help. They actually walked me to where they were. In Hermiston they see you coming and they run the other way. Not that there aren't some nice people there.”
“Wish our Home Depot had the customer service we experienced here today. The Hermiston store was out of the brackets for our shelves we are putting up. Since we were headed to Tri Cities anyway decided to stop and see if they did. We had no less than 4 people ask if we needed any help. They actually walked me to where they were. In Hermiston they see you coming and they run the other way. Not that there aren't some nice people there.”
6:00 AM - 9:00 PM
1020 N Colorado St, Kennewick
Hardware Stores
“I was in Lowes this am thinking they wouldn't be busy. Mistake. I waited for 25 minutes for someone to help me in isle 15, after telling two staff that I needed help getting a product down from top shelf. No one showed up! That's why I fave a Home Depot account! Took my husband to Lowes in Pasco, and we were pleasantly surprised by Chi and Neal that helped us with our purchase. They spent time answering questions and assistant that should have been shown to me at the Lowes in Kennewick. Thank you Neal and Chi!”
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“Lost my wallet in the parking lot. By some miracle someone actually brought it back to the store and I was able to pick it up. Thank you for who ever did that. Love this store.”