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January 2024 by Paige Matylinski
I worked with John to install flooring for my whole house. The entire experience was easy and John was so communicative the entire time! Any question I had he was so easy to get a hold of. I would highly recommend great floors and John to anyone who is interested in a project large or small!
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December 2023 by Laycie Thomas
Mike is helping us select flooring for our house and he has been so great! We showed him photos of our kitchen/bathrooms and he was happy to provide flooring recommendations that would best help us create the atmosphere we’re looking to achieve. It’s so helpful to have a friendly and supportive sales person to rely on!
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December 2023 by Molly Henningsen
Great Floors has so many beautiful options for flooring and back splashes and so much more. I didn’t feel pressure as I was looking over the options; they were so patient. We’ve had our floors and backsplash for a while now and everything is holding up nicely. I think that’s due to the quality of product and proper installation. Thank you Great Floors for making our home buying experience that much easier.
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December 2023 by Kim Berger
My husband and I worked with John and his team when looking for new flooring and backsplash. They were knowledgeable friendly and reasonably priced. And the work was done in a timely matter. I highly recommend going to great floors
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December 2023 by Gene Holand
Worked with John Chess on 3 separate occasions. I can highly recommend him for your flooring and tile needs. He also has great advice and follow-up.
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December 2023 by John Chess
Largest selection of Flooring in town. Great prices. They also have countertops and more. Check them out!
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May 2023 by Linda M.
Do not buy from these people. I remodeled my whole house and it was a complete disaster. Every cabinet I ordered was wrong or broken and had to be repaired by my contractors. I was short all the tile ordered which held up my subs from coming and finishing . I had to fire the contractors they sent me and pay them so lost 20,000.00 and had to hire a new company which were amazing to fix's all of the mistakes that were made by great floors. The lady that orders the cabinets does not know how to measure. I ended up not being to completely finish my remodel after 6 months as I drained my budget. They are very rude people and when my cabinets came in they said they would not deliver them so I had to pay my contractors for there time to pick them up . This company should not be in business and I strongly advise you not to deal with them .
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March 2023 by Matt Ramsey
Dale was very professional and eager to help. Huge selection and quality to choose from. Great for regular folk upgrading flooring and backsplash. Easy purchasing and pickup for contractors.
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October 2022 by Joseph Porter
Great floors installed carpet in our new home. The carpet in every room has become loose and buckled up. We have given them several months to resolve the concern and they have not. Really sad to see them run a business like this.
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October 2022 by Steven Carpenter
Our salesman started out great, but he left the company. Got handed to another person and the communication was terrible, materials were ordered wrong 3 times. We were not told when items we ordered 2 months ago arrived.Do not recommend, will never be back once this project is done...
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May 2022 by Drita D'Alessandro
Great customer service. We actually went in for kitchen backsplash, and surprisingly, they have the most options in town! Really nice staff that doesn't bug you while you browse, and on top of that, you can check out samples of the tiles to bring home and try out.
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April 2022 by D Swan
Choosing the flooring in store was a good experience and the flooring we got is so nice. But my best experience came after we made a last minute change in our installation contractor that necessitated having to work with Great Floors to get the flooring order switched to us instead of that previous contractor. I know it was work for them but John did such a great job and was so friendly and on top of it all! Definitely recommend Great Floors but more specifically, working with John.
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February 2022 by Amy McHugh
Clean store and great selection. Typically these flooring type store have filthy bathrooms, not here, very nice.
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January 2022 by Kelly Blodgett
At fist they seemed like a great company and were willing to work with my budget. There was a little hiccup with pricing from my measurements to theres, but it got worked out and was able to come up with the difference. Then everything went downhill from there. Didn't get much communication after I made my payment, got told one thing from someone and another thing from someone else. Was told they don't think it would be a problem to install on a weekend and then got told actually might be a Friday and Saturday install. Told them would need to know as soon as possible if I need to take time off work. Then didn't hear anything until today and was told now they can't install the product unless I pay MORE money to get it installed. I told them to just refund my money. I was done with the run around. Very disappointing.
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October 2021 by Lavonne Kreykes
kelly is a great person to deal with.Although the installer Colton did not finish his job...They did not install the new caps for the toilets...I have called several times and get blown off....Double check your installers....
