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January 2024 by Mathew Miller
I was in and out they even provided tape to properly close my box Amazing service and open on Sundays I believe the only location in the tricitys
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October 2023 by Hunter Hill
My package was “attempted to be delivered” without anyone knocking and was late a day, even though I paid for express shipping. I will never work with fedex again! Don’t ship with fedex
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August 2023 by malisa ibarra
Brenna was so helpful! She stepped right in to guide me in printing something off my phone, kept my 4 year old autistic son busy and made my visit short and productive! This stressed mamma really appreciated her calm, cheerful helpfullness!
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July 2023 by Siriah
Rigo was awesome to me, great customer service and clean store.
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April 2023 by Aquarius Nelson
I gave a star because they were helpful. My printer/Fax machine broke at home. I had documents that needed to be fax right away. I went out to this location to fax which cost me $40.00 to fax. At this price I could have gone and bought a new machine. This is very expensive considering I am not using their ink or paper. I will never go back there lessons learned. I will advise my business associates not to do any business here either.
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February 2023 by Rosemary Roaming
I meant to give a review to Rigo back during my wedding six months ago, I have had consistent and excellent service from Rigo for the past four years. He has helped with all of my crazy printing needs for weddings, parties, and baby showers. I will recommend him to anyone and he will always be my printing guy!
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July 2022 by Leslie M.
I need to update a review that I left for the Fedex office in Kennewick. They had directed me to use Fedex Freight as it would be a less expensive method to ship 175 lb of wood furniture. I was quoted $342.80 to ship the furniture by the Pasco freight office. The Kennewick office charged me a little over $500 to pack up the furniture in 4 boxes. Now I am being told by Fedex freight that my furniture will be available in 9 days and that I owe $3364. When I called and asked a quote, I was told that the least expensive method to ship by Fedex Freight was $614.16 and it would take 9 days to ship. Stay away from this unethical company. Every person quotes you a different number and they make up exorbitant charges once they have your shipment. If you go to their "contact us" info on their website, they list only phone numbers, no email. If you call to complain, the reps simply stop responding and leave the call hanging. I would give zero stars for this company if possible.
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April 2022 by Andres Chipres
Fast and friendly service. I was able to use the Print and Go printing service then was out the door in less the a few minutes.
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April 2022 by Omer Subasi
I have used this store few times. Average.Update: Now that I have used the Fedex location, I appreciate the service and the staff. The staff has been very helpful in my recent visits. This office is also somewhat close to home and in a very central location of Kennewick.
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February 2022 by Andrew P.
Out of the FedEx locations that I go to, I prefer this one as the service is always consistent, friendly, and helpful. Never in my life would I expect someone in a shipping company to ask about my day, or offer to add additional packaging and repack pack for me, but this is the kind of service they perform! I still have mixed messages about their cutoffs for express shipments so I end up going to the airport for assurance but if I'm doing non-priority shipments I'll come here!
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January 2022 by Palatehacker
Super helpful and nice people at this location! I had to use the copiers to make a lot of copies of all levels of quality. The staff helped me out to make the best quality prints from my USB drive on the best paper. It's nice not to have to use a computer and only plug in a USB drive to select files.
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December 2021 by Mary Ann Larsen
I went in this evening to shrink a 1970’s frog pattern. As apart of the frog pattern The whole eye, pupil, iris and eyelashes were all right next to each other on the paper pattern. The girl who worked with me cropped each eye part( pupil, iris, whole eye and eyelash)and printed one each eye part per paper. Total waste and charged me a lot when all could of been shrunk on one paper because they were right next to each other.
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October 2021 by Alexis Williams
Came in last week to download some baby shower games, the man that helped me out showed me how to download games to my files and was very helpful and happy to help. today I came in hoping for the same help with different downloads and the lady wasn’t helpful once so ever and had me figure it out myself out of frustration I just decided to go to ups and have them help me. Would not suggest going here if you have questions about downloading stuff
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July 2021 by Gerard
Super helpful and nice people at this location! I had to use the copiers to make a lot of copies of all levels of quality. The staff helped me out to make the best quality prints from my USB drive on the best paper. It's nice not to have to use a computer and only plug in a USB drive to select files.
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May 2021 by Wendy Marie
Dropped off some papers to be enlarged into poster. There was no rush but I was charged a priority fee. And they took it upon themselves to take out the extra space around the printing so they said it was a custom order. I had seven papers enlarged and was charged $80. And when I asked them about it, with a smile on my face three different employees were very rude, got super defensive and said that’s just the way it goes
