-
December 2022 by Daydrian Noyola
Did not like that the employees said that I would get 20% off but I ended up getting 20% off the lowest ticketed item. I let their manager know to start having herself and her employees start clarifying what 20% off means. After I had said that she had said "Okay, we'll start doing that" in a snarky attitude.
-
May 2022 by Rainyday
The employees are rude and think they own the world ? very unprofessional. I like concept but the music is just awful they should try changing it sometimes not just have the same type all the freaking time!.
-
February 2022 by rebecca richey
Will not return.I must agree with another poster that the current staff here are very rude. A staff member can explain that something isn't returnable without being rude! I went to return a dress and bodysuit and was told that I couldn't due to them being "undergarments." When you walk in about 70% of the store is dresses and bodysuits. Im not sure when a dress was ever considered an undergarment but here it clearly is. I explain I just wanted to exchange them as they didn't fit and the staff member said "That's the biggest size we have." I never specified if the clothing item was too small or too big so they clearly fat shame at this location. The initial girl told me they could only return the dress and the second girl told me the 2 clothing items were both un-returnable. I also had a pair of shoes that were gifted to me 3 days prior and returned them since they didn't fit and the staff member quickly said "shoes aren't returnable!" I handed her a gift receipt and she said "Oh it was a gift? Okay you can exchange for something else then." I reccomend ALWAYS GETTING A GIFT RECEIPT SO THAT NO ONE ELSE IS SCAMMED OUT OF THEIR MONEY! I also reccomend their staff get additional training in customer service because when you treat your customers poorly they don't return.
-
January 2022 by Jonathan Thomson
Amazing store and Amazing customer service ended up with a empty battery box went in to get it replaced had to wait for manager to be in on Monday but went in they had it set aside and ready to go and we're extremely nice
-
January 2021 by Cris Pedroza
Management and staff is very rude, unable to handle traffic flow in the store. Sales team felt bother when asking questions, clothing is very cheap fabric and overpriced, also sell damaged items. Most definitely will not be shopping there ever again, nor recommend to anyone else.
-
January 2021 by eddie gonzalez
They got some nice clothes
-
December 2020 by Dan H.
Hot clothes with bomb style! Love this place! A must when at the mall for sure! The place to go when you wants the newest fashion.
-
December 2019 by belinda simiano
The manager of this place is not approachable at all she needs to not be working in retail where you deal with people . She doesn’t know how to be a manager to her employees either she’s very rude to them, as a customer standing there listening to her talk to her employees she’s very unprofessional, to them and to the public. She needs to rethink what kind of job she’s in.
-
November 2019 by Alison Nelson
This is a super fun store. The sales associates are friendly and fun, and the styles are current and varied. I appreciated being informed of sales and bonuses. I was given assistance quickly for a fitting room, and good advice about the inventory. Every time we came here, we left with what we were looking for, even after shopping around at other more expensive boutiques. Must-visit for girls and ladies fashion and really practical accessories!
-
November 2019 by minerva perez
Worst experience i bought a bodysuit at this store and some lashes, But due to the girl being soo busy talking to the other two girls she didnt take the ink tag off and i couldnt wear it for the occassion i wanted to. Went back to try to return and she said policy was no refund and the girl that help me just took the ink tag off and just told me sorry girl.
-
July 2019 by D Betancourt
I never feel the need to post reviews but I really had the worst experience at this store, it was my first time shopping here and I didn’t know there was a no returns policy so I was okay with doing an exchange, I was told to come back with the receipt so I did but then I was told they couldn’t do the exchange so I could come back AGAIN for the 3rd time the next day. The girl “helping me” left to call someone (didn’t even tell me what she was doing) came back, left again, then came out & helped some other girls with an exchange, then finally came over to say she couldn’t help me. If I could rate it zero stars I would, every employee has absolutely no customer service skills, uptight, rude, not helpful at all.
-
March 2019 by Amanda Torosian
My sister-in-law and I came here on 02/03/19. We were both asked at least 5 times between the 2 associates "what are we shopping for" by the 2nd time I caught on of why they were asking. They continued to follow just us around the store harassing us and still asking us "what are we shopping for" I politely answered their questions each time going into more detail of why we are here...One of them pushed through me to get in between my sister-in-law and I, just to put something away. She didnt say a word no "excuse me" no nothing just shoved her way through. She clearly had a problem with us being in the store. I have never seen either of them prior this, so I do not why they decided to profile us. We ended up leaving because we knew they wouldn't allow us to just shop. We will never return to this store, especially to support a company that allows their employees to profile and harass paying customers.
-
March 2019 by Sweet Heart
I love there plus size area. cute chlothes
-
February 2019 by Brandi S.
If i spend $36 on a single shirt, it better not fall apart the first day i wear it! My first time coming here and I'm absolutely disappointed. Overpriced crap.
-
January 2019 by Victoria Remington
I was interested in a bodycon dress, which I tried on and could clearly see my underwear through, I had no-show underwear at home and I wanted to see if I could wear it with those. It was the last one they had so I elected to take it home and return it if it didn’t work out. I made a point to ask the girl who was checking me out what their return policy was, and she said within 14 days, with the original receipt and tags attached. When I took it back 3 days later the girl at the counter told me they had a ZERO returns policy, especially for dresses (for whatever reason), and when I mentioned what I had been told previously she completely brushed over it. The store needs to get all their employees on the same page about their returns policy and they need to advertise everything is final sale, they also need to get some associates who give a damn about customer service. Super shady, would never ever shop here again.