Clearwater Collision & Towing is a highly recommended, family-owned business known for its fast, friendly, and professional service. Customers praise the shop for completing repairs earlier than expected and delivering flawless results. The staff, especially Kolton, is noted for going above and beyond—helping with insurance negotiations, advocating for clients, and ensuring they get fair value for their vehicles. The team is efficient, often fitting customers in quickly and handling tasks within 10 to 15 minutes. Many reviews highlight the shop’s ability to repair damaged vehicles, including those with lowered or expensive parts, with great care and quality. The office staff is described as helpful and accommodating, making the entire process smooth and stress-free. Despite some issues with other towing companies, Clearwater Collision & Towing maintains a top-notch reputation, especially for small business owners and those needing quick, professional service. Overall, they are seen as a reliable, trustworthy, and highly skilled business in the Tri Cities area.
They went above beyond, I am so pleased with the outcome of my vehicle. Colton is so professional and amazing. Highly recommend.
March 2026
Extremely professional, kind & considerate! Kolton was so willingly helpful. I showed up in true desperation, Bolton handled my situation right away, solved my problem & sent me on my way! What a blessing to have such an amazing company in our community! ...Thank you Kolton!! 😀
March 2026
Amazing customer service and work! This place will go above and beyond! Busted a bumper and headlight and they did a spectacular job repairing it. Looks even better than it did before the accident, looks brand new!