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November 2024 by Julie Whitney
My 2 1/2 year old Samsung phone stopped receiving texts. Called the main number and they couldn't help me. Went to the local store and she tried some things and couldn't fix it. Had to buy a new phone. I'm not happy that I had to shell out $200 for Samsung's problem. Lady at local store was very helpful but not everything changed over from the old phone and some of the apps are not working properly. Will go back to see if they can help me.
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October 2024 by Ange OliveraOlivera
If I could give this place a zero, I would absolutely never helpful. The girl behind the counter is always rude. Takes your money.Lies And says there’s nothing she can do about it. Don’t come here if you need any help with your phone service.
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July 2024 by Priscilla L
Its permanently closed
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July 2024 by Fernanda
Rose is the WORST person to ever existed in customer service, she would do better working at the dump cause that’s how her service is, boost mobile I hope for your local company sake, FIRE HER. Anyways have a good day, God bless everyone but Rose ?
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May 2024 by Sara Weisbeck
Very helpful
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May 2024 by Teri “TeriblTer”
Hand written note in the afternoon "Be right back". 20 minutes later she returned and the back office person never did come out and the agent who had returned from her break disappeared into the back room and I left!Resolved by calling Boost Infinite $25 a month and happy to help!****
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November 2023 by Sandra Renee Thornhill
Manager is sweet and caring and helpful
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November 2023 by Jose L Gutierrez
The lady who serves is hurting that business, I won't even go back to it even though it's the only store on the planet.
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November 2023 by Jose Luis Gutierrez Chavez
The one who works there is very bad at serving, they should be trained since they are social relations working with people and they don't know
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November 2023 by taermaiige1
Friendly and great service
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November 2023 by Lupe
Rose what the most condisending, rude, and childish service rep my family has ever ran into in this location.She claims to be the "manager" What was most upsetting is that she yelled at my poor parents and my self over the phone like a true teenager, threatness us, and when shopping in her store she was gossping with her co-worker the whole time. An invertigation was opened with Boost Mobile Head Quearters for such behavior and we've complicated getting the cops envolved because of her threats. All of that for going in and buying a boost mobile phone. If you ask me it is NOT worth it. Drive an extra 10-15 minutes and go to another location.
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September 2023 by Jessica Chhay
Great customer service and quick...very generous
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June 2023 by Guadalupe
Rose what the most condisending, rude, and childish service rep my family has ever ran into in this location.She claims to be the "manager" What was most upsetting is that she yelled at my poor parents and my self over the phone like a true teenager, threatness us, and when shopping in her store she was gossping with her co-worker the whole time. An invertigation was opened with Boost Mobile Head Quearters for such behavior and we've complicated getting the cops envolved because of her threats. All of that for going in and buying a boost mobile phone. If you ask me it is NOT worth it. Drive an extra 10-15 minutes and go to another location.
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June 2023 by Anonymous Anonymous
The lady was super nice, but no help. I am having trouble getting used to boost one. I am hoping that now that it's the tent everything will be okay. If it's not I may have to switch phone companies.
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May 2023 by Jacob Zepeda
Always great service here!