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“The staff handled my claim in a very professional manner and provided answers for my questions. I was also totally impressed with the quality of work the body shop did on the repair. I would highly recommend Mel's intercity collision to anyone looking for repairs.”
7:30AM - 5:30PM
110 N Washington St, Kennewick
Body Shops
“Overall, my experience was positive, with the exception of some insurance-related issues. If your insurance requires you to use an aftermarket part, thoroughly inspect it before installation. I had to return the aftermarket part and have an OEM part installed, which resolved all issues.
When I dropped off my car, it was dirty, but it was washed before it was returned to me. There were a few minor issues that bothered me, such as tape residue on the front window that I had to remove with a razor blade.
While I appreciate the hard work and customer service provided, there were some areas where attention to detail could be improved. The bumper did not fit properly, and the tape residue on the window was overlooked.
Despite these issues, I had a generally positive experience. The customer service was good, and I appreciate the efforts made to ensure my satisfaction with the work performed. Thank you for accommodating my needs and completing the repairs efficiently.”
“After calling multiple repair shops and hearing them being booked out until the end of the year or early next year, I stumbled across FNS. They were able to get me in two weeks from my estimate. They were thorough and explained everything. My repairs look great, they did a great job. Plus, everyone was warm and welcoming!Services: Painting”
“My car had trouble with another towing company , sucks because they made it a deal & ruined my front lip on the bumper. i had been a client since I was kid but not anymore .Either way Clearwater Collision & Towing is definitely 5 Star Business . Professional from getting the information on my car to getting the job done in 10/15 minutes . Highly recommend them if your in the Tri Cities area especially if you have a expensive vehicle that's lowered or what not .”
“I truly recommend their Riverside Collision and their service. Very professional, great follow-up on updates, progress on estimates, and work performance. Great customer service and very efficient work on my damaged vehicle. I appreciate their efforts in communicating with my insurance and getting the process done efficiently ! There is less stress on my part, and I am very grateful for the experience and pleasing results! Thank you to Riverside Collisions ??”
8AM - 5PM
8605 W Clearwater Ave, Kennewick
Body Shops
“Came out looking great! Only had them paint the hood for me because it had some paint damage… will get the whole car done later.. But for now it’s good enough for the girls I go with!”
“George is a really great no BS kinda guy, I prefer people being straight with me rather than feign fakeness. I will definitely use them again in the future...He even popped out a little dent on my door gratis, thanks to George & Kennewick Auto grew. Zach S ??Service: Body & Trim”
“They were great! Friendly and efficient. The car looks beautiful. They kept me updated every step of the way and even came to pick me up from home when my car was ready to go.”
“I was able to get right in. The receptionists were very polite and friendly. The person who fixed the rock chip in my windshield was also very nice and friendly with a good personality. He had it fixed in half an hour. I can't even tell where it was! I would recommend Safelite to everyone!”
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“Amazing service Omg!
From the moment I walk in Ady listened to my situation and Ryan the owner turns around in his chair, jumps up and says let me take a look and see if I can help!
He literally fixed the damage in less than five minutes!
Thank you Ady and Rya, you’re AMAZING!”