Basin Feed & Supply is a friendly and helpful store that provides excellent customer service and a wide selection of products. Customers appreciate the staff’s kindness and willingness to go above and beyond, such as helping with fostering dogs or securing special items after hours. The team is known for their helpfulness, with one reviewer noting how the staff spent time talking and assisting with a large dog, even donating items to help out. The store is well-organized and offers a variety of goods, including chicks and specific dog foods that are hard to find elsewhere. Customers highlight the difference in service compared to other stores, mentioning that Basin Feed & Supply offers a much better experience. Even travelers in a hurry have been able to rely on the store’s flexibility, paying in advance for items and having them held until needed. Overall, the store is praised for its friendly atmosphere, attentive staff, and dedication to customer needs, making it a trusted local resource for pet and farm supplies.
My family and I love this place. This is where we get our rabbit supplies. 😊
December 2023
Much much better customer service then Ranch and Home in Kennewick!!! Waste of time looking for customer assistance at Ranch and Home. Found this place and what a DIFFERENCE!
November 2023
Today was my first time going in there and it’s a great store and staff were friendly. They’ve got lots of good stuff!
