-
May 2024 by Mark Kirby
The tellers are some great friendly people.
-
August 2023 by Anabel Rodriguez
Banner Bank has been my primary bank for a very long time. The staff here is very helpful!
-
July 2023 by Rebecca Aaron
I had to delete and open accounts and Autumn made it fast and easy. I was in and out in about 15 minutes! Excellent customer service.
-
June 2023 by Ana Zamora
Banner Bank has been my primary bank for a very long time. The staff here is very helpful!
-
June 2023 by Anabel Zamora
Banner Bank has been my primary bank for a very long time. The staff here is very helpful!
-
February 2023 by Shaun Ehlers
The reason I continually use banner bank is the awesome team and staff at this location! They add so much value to my business. I would specifically like to point out Janie, Autumn, and Jasmine. They never hesitate to thoroughly answer my questions and are prompt to address me and make me feel welcomed in their place of work. You can tell they have a great team spirit, traditional or old fashion, true and authentic customer service is something so rare to see now adays. But these girls have it down and always find a way to go above and beyond for me. I want to thank them on the entire staff here at Free Culture Clothing for always making our days shine that much brighter.
-
February 2023 by Nichole Hoff
My experience with this branch today has convinced me not to open any other accounts there. I walked in and was not greeted (when I worked at a bank that was a security procedure). The three ladies behind the counter were so engrossed in their conversation the woman who helped me acted as if I was a nuisance. She proceeded to have her conversation with the other employees instead of asking how she can help me. She did not make eye contact or ask me anything, I had to make the conversation to get my deposits made. One of the girls was sitting at a desk and cursed to herself. Overall this was just not the Banner Bank I am used to. The Spokane locations have great customer service and care about who they are helping.
-
February 2023 by Tana Bentley
I love this bank! I've banked with Banner Bank since they acquired Americsn West. Each and every interaction I have had with bank staff has been courteous and professional. The very few times I've had a concern or question, I've felt that staff listened to me and resolved my cncern.Keep up the great work!
-
February 2023 by Pablo Alvarado
Every time I come I always have a great experience with a smile always welcoming every customer always trying to help customers great vibe great customer service I recommend a great bank.
-
February 2023 by Kim Jones
I really like this bank because they do what they say they're going to to. Honest and great customer service.
-
January 2023 by pam bieren
I have to share what I’ve experienced with this bank and their amazing Bank manager (Jasmine Howell). I lost my husband unexpectedly in 2017. I had no idea what to do about so much of our banking needs. I walked in so confused about things but this kind young lady met me with a loving smile and asked what she could do to help. Jasmine was a breath of fresh air. I told her what happened and she pretty much took it from there. Since then any time there was a banking question..she was my go to and she ALWAYS had an answer with a hug and smile. I know she’s this way with everyone but for me…she’s my family at the bank. There’s so many banks that forget what Customer Service is all about…this bank has Jasmine and she’s the best representative of Customer Service. I’m so proud to call her a dear friend and think of her as family. Banner Bank should have more Jasmines at their banks!
-
September 2022 by Sandy Sue
This is the slowest bank drive thru I have ever used. They carry on a conversation with each other instead of focusing on the transaction you can watch them do it thru the window! No shame………
-
March 2022 by Wayne Woods
I have not used a bank in years, only dealing with cash.. being a Texas resident and working locally here I needed a way to cash my payroll checks.. not understanding much of the new systems I steered clear until I absolutely had to.. the staff completely removed all doubts, taking the time to explain everything in full detail to me.. it was an excellent experience.. I'm glad Wells Fargo did not have time for me?
-
January 2021 by Dustin Weisenberger
Friendly tellers and good customer service!!
-
July 2020 by Rob R Martin
Outstanding bank with awesome cool staff!!!!
