“This is a slightly complicated review - if you don't want to read it all. My summary is - use ATS, you are in good hands.
1. I brought my old classic truck to ATS and had a 700r4 rebuilt and installed. Bryan went to great lengths to get my linkage going and I brought her home and put about 800 miles on it that summer.
2. Fast forward to the next season and I took it out for its first drive for the show season and I had no overdrive. I took it back to Bryan and he took care of it and covered it under warranty. Great experience. Put another 1000 miles on it!
3. The next winter I decided to swap the engine in the truck with an engine I bought used. Getting it back on the road I heard a horrible noise, because of the location of the sound, I assumed it was the transmission. Bryan had it towed up to them to get it checked out. Turns out the lower end has bad bearings and the noise was the lower end sliding back and rubbing against the starter bendix. So I took the truck home and pondered my options.
4. I ordered a BluePrint stroker motor through Summit and turns out I ordered the wrong tooth torque converter. Through a comedy of my own errors, Bryan helped me navigate the issue, got the new torque converter installed and I am no happily cruising my truck around!
I just have to say - Kelly and Bryan could quite easily be irritated with the amount of effort they've had to put in to my particular truck and issues. HOWEVER. They've been terribly gracious and always take great care of me. I can whole heartedly recommend you use them with confidence. Bryan stands behind his work. Kelly is great to work with.
Thank you ATS team for all of your help the last couple years! You'll be my first call on my next build!”
“I had a tire issue on my way down from Seattle to Portland. Stopped by Bob’s because it was by the gas station. While they didn’t have my tire size in stock they went out of their way to check neighboring stores for a tire and also put on my spare for no extra cost! Very nice people who work there, would stop by again.”
“Thomas Automatic Transmissions is incredible! No one can beat their competitive pricing, hardworking precision, and caring customer service! They go above and beyond to get the job done and get it done right and quickly too! I brought in a remanufactured transmission and had them install it. They took great care of my rig and had it done and back to me the very next day! They were even kind enough to hold the core there so it could be picked up and returned. It was a bit of a hassle getting picked up, because the company that sold me the reman never sent us the shipping stuff. So, NOTHING to do with Thomas Auto Transmissions. However, the core was in their way for almost 2 weeks (SO sorry about that, guys!). Still and all, Thomas Transmissions provided the same level of kindness and care even after they had serviced my truck and were gracious and patient while I figured things out on my end. My truck is driving like a dream and I was so thankful to have it back after one day at their shop and the job was done right! I have been recommending them to everyone I know and have nothing but great things to say about this awesome family-owned business that also gives back to the community (they sponsor little leagues here in town!). I am practically writing a book here because I am so satisfied! I see they also do other shop work. If I ever need any other service, I know I will most definitely come back! Spread the word folks! Thomas Automatic Transmission is the best in town, hands down!”
“Shayne’s shop I would highly recommend, needed some maintenance work on my 2015 Cummins, Shayne’s performed all my maintenance needs and my truck ready for pick up the next day. I will use Shayne’s diesel when we visit the area again..”