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“Went into the Cricket store in Longview to port a number over, but due to some "technical issues" with my current provider, was not able to port the number over. However the sales advocate, Kyly Hall was VERY helpful, patient, and knowledgable in helping me get set up with new service! Thank you Kyly! Was not supposed to get my activation fee waived but somehow i got that waived. I think she went WAY ABOVE AND BEYOND to help me and with customer service. I've been in customer service and I know it is NOT easy! So kudos and props to you Kyly! YOU ARE AWESOME!”
“My husband's sim card died on his phone and our agent Mark Antonov was extremely helpful. He even talked me into upgrading my S20 to the new S24 and I couldn't be happier. In this day of lacking customer service I have to admit Mark was the kindest, knowledgeable and most helpful person I've met in a long time. Thank you Mark for all that you did you were great.”
“I found Creative on Google and called because they're the only 5 star provider. He diagnosed my laptop on the spot, gave a fix and the cost. He fixed it in 2 days, even after ordering a part, and beat his cost estimate by 20%. I couldn't be happier!! I'll be back, and will refer all my neighbors.”
“Boost Mobile has great customer service. If I've ever had problems with my phone they've always been there to help me take care of it I am very happy to have Boost Mobile as my mobile service”
“Frank was an incredible guy! Got me set up with a new phone!!! Never had someone so knowledgeable and friendly. A+ customer service.
Very cordial, happy to know him.
I will be back for my finance upgrade;)
Thank you Frankie
:)”
“Jessica was amazing!! She remembered my parent and our situation from weeks prior, and she still had my phone waiting for me even after a tricky contact mix up and I didn’t contact her!! I was so grateful my interaction got to be as fast and productive as possible! She also had me sold on the ipad and keyboard attachment lol”
10AM - 8PM
3202 Ocean Beach Hwy #106, Longview
Mobile Phones
“I was having trouble with my cellular data working on my iPhone. Ida and Travis sat and troubleshooted through EVERY possible thing that could be wrong until they were able to get my service working. 10/10 staff and they made my visit to T-Mobile great.”
“It is a service to which we maintain, but I see that they work professionally since they put light codes on the new patrols of different government corporations,”
“The guys in here are great honestly!
We just switched over from xfinity mobile after over a year of awful experiences with them. I’m so happy to be with us cellular they ACTUALLY TRY to help you resolve your problems we had to get new phones and temporary numbers until we could switch over our original ones and the number transfer was kinda rocky but these guys did everything they could to help me resolve the issues we were having after the number transfer was initiated. They completely resolved my issue and were extremely patient and kind the entire time. Thanks y’all! I’ll recommend y'all to anyone looking for a solid carrier!”
“Nabil was super polite, friendly and enjoyable to conversate with. He helped me get my screen protector replaced while I’m down here on vacation and he did an outstanding job.”
“Very helpful, friendly, knowledgeable, and patient with us, as we had many questions on phone's for our 13 year old. (We ended up purchasing the motorola g stylus.) Thank you lady, and gentlemen, we'll continue to come back to this location❣”
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“Big, big, big shout out to the employees, namely Jay, Braden, Meghan and Jessica who were all present and helped my husband choose an appropriate phone when his gave out while we were traveling. We love this store and since travel there several times a year we often wait to go there to get out problems solved. Thanks again, you're AWESOME.”