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August 2024 by J B
Ray is terrible and has no customer service. Both times I have come here, he is the first person that greats you. He has a terrible attitude. I feel like I am inconveniencing him by asking questions. He needs some people skills training or just needs to be let go. He is beyond unhelpful.
The tools need some help. They have many types, but not many specialty tools. The need some money from the government to buy some more tool sets.
The lifts are awesome, but two of them our broke right now.
All the employees are nice, except Ray. Long hair and beard, you will know him when you see, Mr. Grumpy.
Please be open one more day of the week, would be great!
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July 2024 by Hilarion Careaga
Great crew. Very helpful.
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July 2024 by M.A.P. KIRSTIEN
Wish the hours were kept up. They’re not accurate from the website, see picture. Service is impeccable. I recommend all to turn a wrench and learn your vehicles!
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June 2024 by Zac
The Auto Skills Center is a great resource if you get a helpful staff member. Equipment is often broken. Hours stink. Most of the staff are helpful except a fat, grumpy, coveralls wearing guy who is pretty useless.
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May 2024 by Nick Chen
Replaced my muffler and resonator. Staffs are very helpful if u have questions. Will come back for sure??
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April 2024 by Tabbetha Carlson
My husband went several times to work on his and my daughters car. The equipment was well maintained. The staff were very helpful when needed.
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February 2024 by Randy Perez-Ochoa
the people are nice, and helpful.
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January 2024 by Jose Acosta
Good assistance.
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November 2023 by Back Amp
Helpful staff and clean facilities, also a great selection of tools to borrow as well
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September 2023 by Robert Peruzzi
After having a huge mess in my home driveway, I started going to the McChord Auto Center. There I have access to any tools I need as well as fluid disposal. I feel blessed to have access to this facility. It is too bad that the JBLM command have taken away the Auto Center on Lewis Main. This is short sighted and costs soldiers far more money to get work done on their vehicles off base. Clearly this decision was made by the over inflated top heavy leadership of JBLM. But I guess they don't care since they can all afford to pay $180 an hour or more for auto repair
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September 2023 by Brother Moore
Excellent service as always.
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September 2023 by Norman Shuzen (Wild1Banana)
Great staff professional friendly and stress good safety practices.
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September 2023 by DIY, save money
Rude people working at this stablishment.
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September 2023 by Robert Dilley
Oil change..
Clean shop & they R very helpful if needed..?
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September 2023 by Honesty Reviewer
Everything you and then some!