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February 2024 by Laura Cortes
If I could give this place 0 stars I would. This company is not ethical nor do they care about or respect their customers, I’m surprised they are still running. I purchased a few things from them, said it would take about a week to arrive, then I receive an email from them saying it would take almost two months to arrive, I was very upset at this and I expressed that to them, what do you think they did? Instead of apologizing or expressing understanding of my discontent, they decided to cancel my order all together without asking me whatsoever if that was ok with me. I told them it was not alright for them to do that without asking me and I placed another order since I really wanted my stuff, they cancelled my order again. How can a business be successful when they disrespect and don’t care about their clients? It was a horrible experience with them. If you can avoid them altogether, I’d suggest doing that. Give your money to a more deserving company who will treat you with respect and care.
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January 2024 by Christen Hinds
Poor return policy. Shop is not willing to work with you if are past their return window which is within 14 days of purchase. Don’t order multiple sizes for fit purposes because you will be stuck with them. Very dissatisfied.
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December 2023 by Christi V.
My daughter was married in 2019, and then my daughter in law in 2021. In both cases we faced challenges- first from government shipping restrictions, then from Covid. Each time though, Sophie bent over backwards to ensure we had a completely beautiful dress, no stress, timely, amazing price and value. She made us feel like her only client from the time we met. She explained everything very clearly, was available any time we had questions and was so mellow and kind. Her designs and fabrics are unmatched. My grandmother was a wedding dress maker and I know she would have been touched to see attention to detail and quality that just isn't common anymore. I00% recommend them to every single bride we know and hope to work with her again in the future!
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April 2023 by Megan Megan
Drove here during their listed hours of operation and there's nothing but office buildings at this address, which was a bit obnoxious since it was a 25 minute drive specifically to go to this shop.
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November 2021 by Alexis Kaminski
Kept cancelling my order even though items were in stock and told me not to purchase from her store when all I did was give her my money. Sophie was super rude. Which prompted me to leave this review.I purchased two wraps white and Grey. After ordering she said the gray one was out of stock and would ship the ivory. I said please ship ivory and she cancelled both.Then I went to her page and purchased the ivory one and a different gray one that was in stock. Sophie cancelled that order with out explanation or message.I figured the grey ones were just all out of stock, so I proceeded to purchase the ivory one by itself and find a gray one elsewhere, and she cancelled the order and told me I couldn’t shop from her store. Which prompted me to leave a negative review.I placed the first order weeks ago and she really left me in a bind. Luckily Sissily designs on Etsy was able to fulfill my order and ship immediately. I recommend skipping tulip bridal and the other names this store goes by, bridalfauxfur and Alex bridal. All are the same store but hide behind different names. Use sissily designs if you need affordable bridal alternatives, they are not passive aggressive and they have much better customer service.
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November 2021 by Olivia G.
Terrible. Ordered instock faux fur wrapts they said would ship and canceled my order without communication last minute. Sofie was extremely rude. Do not trust them to fulfill their orders or have accurate inventory on their etsy pages. Huge headache.
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October 2021 by Maricel Lewis
Look no further, get your wedding dress, veil, and accessories from here! Their customer care is beyond what I have experienced before; they are extremely responsive to questions, they are fair, and they are honest. Full disclosure, I haven’t bought anything from Tulip Bridal YET, but their selection and prices are tough to beat. I specifically looked at their Ready To Ship dresses (because I’m on a tight budget), the mantilla veils (which are ALL gorgeous), and wedding dress toppers & boleros. I was able to TEXT them questions and they responded within 24 hours. I highly recommend Tulip Bridal based on their customer support alone.Update: I purchased a mantilla veil from Tulip Bridal. I can’t emphasize enough how OUTSTANDING their customer care is. They reached out to me about veil colors, and they went beyond that and took real-time outdoor pictures of the veils in natural light to better inform my decision. They are extremely responsive and addressed any and all of my concerns. Brides and future brides...COME HERE for all your bridal needs, seriously. They certainly take some stress off of all the wedding decisions.
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June 2021 by Austin Godley
I bought one of these amazing dresses on their Etsy shop, and it was amazing. The quality and craftsmanship went far beyond my expectations.My seamstress loves working on the dress and kept complementing on how well made it was. Her words were “this dress is one you can keep for generations”The lace work is stunning, and you can tell this designer loves what they do.Buy from Tulip Bridal! You won’t regret it!!Ps, the photos are done by the company: Whiskey Sage Photography. They are an amazing group as well!!
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June 2021 by brianda mendoza
Great quality and she made it with a custom request that the back not be lacy see through! Awesome price too
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March 2021 by Mari C
Look no further, get your wedding dress, veil, and accessories from here! Their customer care is beyond what I have experienced before; they are extremely responsive to questions, they are fair, and they are honest. Full disclosure, I haven’t bought anything from Tulip Bridal YET, but their selection and prices are tough to beat. I specifically looked at their Ready To Ship dresses (because I’m on a tight budget), the mantilla veils (which are ALL gorgeous), and wedding dress toppers & boleros. I was able to TEXT them questions and they responded within 24 hours. I highly recommend Tulip Bridal based on their customer support alone.Update: I purchased a mantilla veil from Tulip Bridal. I can’t emphasize enough how OUTSTANDING their customer care is. They reached out to me about veil colors, and they went beyond that and took real-time outdoor pictures of the veils in natural light to better inform my decision. They are extremely responsive and addressed any and all of my concerns. Brides and future brides...COME HERE for all your bridal needs, seriously. They certainly take some stress off of all the wedding decisions.
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January 2021 by Krystina Czuczak
This place is a definite stop for anyone looking for a more customized experience on a budget. I cannot praise this place enough. Since it's a small store, you and your bride tribe will probably be the only ones there- you won't have to compete with other brides-to-be. At all the other bridal shops I went to, I told the associates I wanted to stay under $1,000 and all the associates showed me dresses that started at $1,800+. Most dresses at Tulip are around $500-800 so you don't need to worry about falling in love with something that's out of your budget. Since I loved the bottom of one dress and the top of another dress, the seamstress was able to make a CUSTOM dress for me, no extra charge. And since my body was close enough to their sizing, she didn't charge me for alterations. I got a custom dress and alterations for $600 total. You just don't find this kind of service anywhere else. Please check them out!
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January 2021 by Ariana C.
My experience at Tulip was amazing. My Mom found the shop online and booked an appointment for me. It was nice to have the store available to just the two of us, I would've been self conscious otherwise, and I was catered to completely by Sophie. Our appointment went a little longer than we booked (due to my indecisiveness) but I never felt rushed. In the end, I chose a beautiful dress and veil, and Sophie was willing to accommodate a very special request: to have a piece of my late Father's dress shirt sewn into the inside of my dress. Each fitting appointment went smoothly, we needed some small tweaks to get it just perfect but I couldn't have been happier with my experience or my dress. I felt beautiful, classy, and most importantly like myself on my wedding day. I have recommended Tulip to others, this place is a hidden gem!
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July 2020 by Lenora Holzapfel
I was looking for a company that offered an affordable custom made wedding dress when I came across Tulip Bridal. After a few emails back and forth I ordered a dress for my daughter. I was so nervous having ordered based on some photos and color swatches. The dress arrived on Monday, 6/15/20. When she unboxed it she was almost in tears. The dress was absolutely beautiful! The colors were exactly what she wanted and the quality was outstanding. I can't thank you enough for making her dream come true.
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June 2020 by Kelly N.
I purchased my wedding dress and veil from Tulip Bridal last summer (2019) for my August wedding and could not have been happier with the way it turned out! Sofie was very helpful from start to finish. I loved the experience of shopping at a smaller bridal store and having the dresses be customizable for me. Prior to visiting Tulip Bridal, I went to several larger bridal stores to try on dresses but was overwhelmed with the experience of having so many dresses in front of me yet, none of them were quite what I was looking for. I also only had six months before my wedding and many larger bridal shops indicated the shipping time for many of their dresses would be minimum of six months time (in addition to time for alterations). Tulip Bridal had just what I was looking for and I could tell from the moment I put on my dress that I had found "the dress"! Since I was the first to try on the dress style and the first to purchase, Sofie asked if they could call it the dress "Kelly gown" (which I thought was very special). Not only are the hand-made dresses amazing, the prices of custom wedding dresses at Tulip Bridal are hard to beat! I loved my experience at Tulip Bridal and would highly recommend any bride-to-be who is shopping for a wedding dress and looking to support a smaller, family owned business to visit Tulip Bridal.
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May 2020 by Kailey Jarrell
Do yourself a solid and ORDER FROM THESE PEOPLE. Seriously my wedding day was a dream partially because I got to wear THIS DRESS. It's such high quality for a really great price. Seriously the crocheted lace is the most beautiful thing I've ever put on and it's just beyond me how gorgeous their dresses are.
