Springfree Trampoline Issaquah is a store offering award-winning springless trampolines and accessories. It is open on specific weekdays and Saturdays, with online shopping available at all times. The sales team is frequently described as incredible, wonderful, and accommodating, providing patient, understanding, and flexible service. Staff members are noted for their positive attitude and for being helpful in finding perfect solutions for customer needs and budgets, including arranging free measuring appointments and accommodating special requests. The trampolines themselves are praised for being very good quality and loved by children of various ages, providing hours of enjoyment. However, the assembly process is consistently reported as extremely difficult, described as a nightmare and one of the hardest things to do. It requires careful, step-by-step work with the instructions or video, often needing two very strong adults, and the rods are cited as a particularly confusing and challenging part. Delivery service from the carrier can also be problematic. Despite the assembly challenges, customers indicate they would purchase again due to the product's quality and the joy it brings. The store is noted as a no-pressure environment where kids can try out a bounce for free.
We haven't received our trampoline yet, but have it scheduled to deliver soon. Mahina was so incredible to work with. We found a perfect solution for our needs and budget. She was patient and understanding and very flexible working with us on delivery so we can surprise our daughter. Thank you so much!
July 2023
No pressure, wonderful place to have kids try out a bounce for free. Enjoyed chatting with Sam, really enjoyed her positive attitude and our educational chat. Thank you!
June 2023
Love this place! I wouldn't buy another brand of trampoline!
