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“Awesome Store! I brought in several bikes and the fabulous employees helped me decide whether to sell, repair, replace,or donate each bike. I have used the maintenance/repair services several times for bikes and skis! Company supports our local community, especially high school sports and scout troops!”
“I received a callback and it turns out I had just fallen through the cracks as it were. They were very apologetic and seemed genuinely receptive to my feedback regarding their process wrt preorder+installation service from the customer's pov. Further, they addressed my trepidation w/potential future communication such as warranty/parts purchases and took the time to walk me through the processes.
The trampoline was set up w/out issue and has been a huge hit w/the boys. I've been on it a few times myself. It's quite bouncy, appears to be robust, and infinitely safer than the exposed coil spring units I grew up/pinched with in my childhood.”
“Took the 11 and 9 year old after school for a trial and first lesson. Angie was great with the kids, kept then engaged and got to the fun stuff as quickly as was safe. Well be back for real classes!”
“Everyone can carry the same product, prices aren't too different from each other. However good staff is hard to find. The young man Nate did a great job helping me in the fish sporting good section. He has knowledge, patience and a sincere desire to help. His service stands out. I had even voiced out before meeting Nate I would need help and other staff quickly walk away. Nate was the opposite wanting to help which led me to buy more than planned. If Nate ever wanted a job I'd hire him on the spot. Don't believe the negative reviews about race, these guys sincerely want to help and work. Issaquah location stands out”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“I wish the workers at the shoes area would do better. The two workers, one man and one women were there but not attentive to customers needs. It took me a few minutes to get their attention. Other than that, REI store is the best sports store. Every outdoors supplies, gears and etc you could find is here. Better customer service is needed at the shoes department next time. Please! ?”