Rite Aid is a pharmacy that earns high praise for its friendly and helpful staff. Customers appreciate the competence and kindness of the team, especially pharmacists like Brian and Shirley, who go out of their way to assist customers with prescriptions and vaccinations. The pharmacy staff is knowledgeable and always willing to provide support and advice, making each visit smooth and efficient. Many customers have had positive experiences with services like COVID vaccinations, finding the process quick and easy, even if they arrive slightly late. The store also offers assistance beyond prescriptions, with staff members readily helping customers find items in the store. While the pharmacy is generally well-regarded for its service, some mention difficulty reaching staff by phone and note that certain medications can be in short supply, possibly due to understaffing. Despite these minor issues, the overall experience at Rite Aid is very favorable, thanks to the caring attitude and dedication of the staff. Customers feel valued and supported, with some highlighting the store’s role in making their healthcare routines easier and more comfortable. Overall, Rite Aid is seen as a reliable and friendly pharmacy that prioritizes customer care and service.
