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September 2024 by Sharad Vaidya
Very famous for accessories for sports and physical exercise at affordable and discounted prices from shoes to bicycles, jackets etc
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August 2024 by Nary Som
I wish the workers at the shoes area would do better. The two workers, one man and one women were there but not attentive to customers needs. It took me a few minutes to get their attention. Other than that, REI store is the best sports store. Every outdoors supplies, gears and etc you could find is here. Better customer service is needed at the shoes department next time. Please! ?
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June 2024 by A S
Luke helped me get some pants in the clothing section. Super cool friendly dude!
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April 2024 by Ryan Budfuloski
What a great experience, Sam is awesome! Provided exceptional customer service, appreciate the recommendations ?
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April 2024 by Marvin Chapman
Came in today to get a quick wax and Cappy was amazing! Went above and beyond expectations I wish more people were like him!
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March 2024 by Mary Homez
I wish all the workers had customer service like ROBIN! She’s one of the kindest person I’ve ever met. Thanks for helping me out what to wear for my trip to Alaska! Thank you robin see you soon!!
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February 2024 by Doug Klein
Stopped by today for some help with ski boots and Charlie was fantastic! Very knowledgable and friendly. This REI always treats us well, but Charlie went above and beyond today. Thanks Charlie!
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December 2023 by J C
REI's friendly staff are always happy to assist you. While this location is smaller than Seattle and Bellevue stores, they can still help you with most of your needs.
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November 2023 by Sherri Alma
I had a old REI card, I didn't know what was on it, REI went out of their way to allow me to redeem it. Great customer service.
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November 2023 by Ian Stout
Steve and Greg and Marriane are rockstars! Helped me make a decision while also making me feel better and more confident in my choices for the outdoors. Give ‘em raises people!!!
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November 2023 by Andrey Grinshtat
REI has exceptional customer service and all the employees are very knowledgeable and friendly when assisting with purchases. Jack in the footwear department was extremely helpful and kind when helping me make my decision. (Bellevue location is great too.)
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October 2023 by Sam T
One of the best REI stores around. Definitely recommend it!
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October 2023 by J. L.
Visiting from Florida and of course its pouring, I needed a coat, came in and was lucky enough to work with Brian, he was fantastic, helpful patient, he listened to my needs and stuck with me while trying on multiple sizes of coat eventually finding the perfect fit, also helped me find a sweatshirt to match and got me set up with some nice socks so now I'll be warm and dry with my PNW starter kit, thank-you Brian you were fantastic!!!
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October 2023 by Randy W.
Great Service walked in and met Brian at the store .Brian walked me over to the rain coat that i needed for work and did not try to sell me A 1000 Dollar coat Like bellevue REI does . The Service and Selection and Value at Issaquah REI was great It's Very hard to find great service but Brian hit it Right on ! I will be a LONG Time Shopper there .
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October 2023 by Bonnie N.
Top notch service. Easy returns. Excellent products. Friendly associates. Very happy with the whole experience overall
