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July 2024 by Phillip Burke
Phenomenal service. Helped me a bunch with patching up a leaking coolant tank. Thanks!
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July 2024 by Brittany Hubbard
I had great customer service! Matthew did a great job helping me and was very knowledgeable.
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June 2024 by Shailesh “Les” Tatu, PE
Very helpful staff.
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May 2024 by Allen Blank
Ethan was very helpful and knowledgeable. Our visit was a great customer experience.
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May 2024 by randi williams
I was very impressed with how John took the time to put new hubcaps on my car, in spite of being very busy. Thanks for going above and beyond, John!
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May 2024 by Elys McCarty
Back in March 2024. I was road tripping through PNW with my friend and was heading back to Utah when my check engine light came one. O’Reilly was fast at assisting and diagnosing my cars issue and referring us to shops near by to get help. They made the situation easier to deal with. I high recommend this location!!
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April 2024 by CT
Absolutely the best!! Greg went out of his way to be helpful and informative. Helped me with a diagnostic issue that I was dealing with (by testing for the code)...not only explained what possibly needed to be done, but gave me detailed printouts and suggested mechanics in the area that were reasonable in price (I know that they were legitimately good companies because I've used them before and was thoroughly satisfied with the service I received, e.g. Stingray in Redmond). Very very trustworthy. Other service people who were there also asked if I needed assistance when Greg was with other customers, no one was idle...very happy with this store!
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April 2024 by Aimee Fatton
Cassandra is my angel today! My car wouldn't start at lunch. Figured I needed a new battery. Walked over and got one but saw Cassandra helping someone else outside to check if their battery and I asked about it and it can check the battery, alternator and starter. I noted this but figured I would start with the battery since I could change it myself, mine had some corrosion and was getting older anyway and least costly repair. I was proud of myself for changing my battery but still wouldn't start. I walked back over to O'Reilly and asked if she wouldn't mind walking over to my car to check it. She happily came to help and knew her stuff. Pretty quickly knew it was the starter that was out. She even tried to jump start it for me but that didn't work.
She recommended Automeister to me and they really took care of me. They were able to get me in same day and back on the road.
I am a single mom with no support here and often feel isolated and alone. I want to feel a community presence and like we all care about each other. That's vanishing in this world.
I really felt community today from Cassandra at O'Reilly's who recommended me here after helping me figure out the issue to Zack at Clark's towing company that got me to the repair shop(though $260 to go 1.3 miles was an ouch) and to Alan for being an all around amazing person. I can't tell you how much I appreciate all of you and how much you have made me feel like humanity may still have a chance.
Kindness matters so much and I thank you from the bottom of my heart.
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April 2024 by zoe:]
JOHN IS AN ANGEL if you have a buick especially, john was so helpful and lovely and answered all of our stupid questions with a smile!!!!!! also for all the girlies, they treated us very fairly and there was no suspicion of scamming :) over the phone he said he was gonna clock in at 12 and we got there at 12:05 and he helped us immediately (sorry john but thank you so much) 5 STARS WOOHOO
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April 2024 by Praveen Jassal
The staff is willing and wanting to do right.
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March 2024 by anna b.
John is truly exceptional, particularly if you own a Buick. He was incredibly supportive and kind, addressing all our questions, no matter how simple, with a cheerful demeanor. Additionally, for all the women out there, we were treated with utmost fairness, and there was no hint of dishonesty :) When he mentioned he'd start his shift at 12, we arrived slightly after at 12:05, and he attended to us right away (our apologies, John, but we're so grateful). Absolutely a 5-star experience!
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February 2024 by Joel Jahnke
Saesha is super cool and knowledgeable. Top Notch and professional, go talk to her about your car needs.
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February 2024 by Jeanne Whalen
Best customer service anywhere !
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February 2024 by Sarah Blaskovich
The guy was very frustrated and hitting the register because it wasn't working. We don't mind waiting but the old man was very rude.
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February 2024 by Michael
Been coming here for years now, consistently friendly and helpful service
