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December 2023 by Matt W.
I needed some vaccinations the other day... I visited Rite-Aid, and it was crazy, with a long wait for a flu vaccination and an appointment requirement for a COVID-19 vaccination. I searched for other pharmacies nearby and dropped into Medical Center Pharmacy, hoping they could accommodate me. In far less time than the wait I was quoted, they had me vaccinated and on my way, along with a quick discussion about why the pharmacy industry is so messed up. I wish they were closer to me; I'd move all my prescriptions to them. Kind, quick, and I don't leave feeling like I'd had my soul sucked out of me like I do at the national chain pharmacies.
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November 2023 by Stephanie Fuentes
I have moved to Puyallup and still use this pharmacy. The staff is wonderful and they understand the complexities of conditions requiring off-label or experimental medications. I do not feel judged when receiving my medications here as I did elsewhere.
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May 2023 by Brian Bales
My doctor prescribed a special compound that I needed and I drove around eventually found it and then found out that it's not covered by my insurance and it cost over a 100 bucks just for 60 g. And it's not something I could afford out of pocket so I had to leave without my pain medicine. No fault of the lady or the Company Just a bummer situation. It does offer a nice drive option though.
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July 2022 by Peace Love Joy
Owner and staff really deliver on detailed and knowledgeable patient care regarding prescriptions and allergies. Drive thru is newly opened and they got a tech upgrade during Covid. A++ best pharmacy in Issaquah.
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June 2022 by Peace
Owner and staff really deliver on detailed and knowledgeable patient care regarding prescriptions and allergies. Drive thru is newly opened and they got a tech upgrade during Covid. A++ best pharmacy in Issaquah.
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April 2021 by Soo Chhay
I had to make an appointment to get a vaccine which was easy and seamless. I showed up on the wrong day by accident though AND also forgot my necessary paperwork and yet they were so accommodating! They were kind and worked with me to figure my life out. I still ended up getting everything I needed. Thank you!!
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April 2021 by Soo O.
I had to make an appointment to get a vaccine which was easy and seamless. I showed up on the wrong day by accident though AND also forgot my necessary paperwork and yet they were so accommodating! They were kind and worked with me to figure my life out. I still ended up getting everything I needed. Thank you!!
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March 2020 by Steven Nguyen
I use to go to Walgreens but switch getting all my meds at MCP. Service was great and prices are reasonable. They help me out with a few insurances issues too!
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March 2020 by Dimay Chang
Great pharmacy with super knowledgeable staff! They also carry a unique variety of medications including custom compounds such as nipple creams and stretch mark creams and hemorrhoid creams great for pregnancy and breastfeeding customers! I’ve also purchased hemp rollers that have worked well for my mom who has suffers from knee and shoulder pain.
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March 2020 by Tammy Vu
such a wonderful neighborhood pharmacy. my mom gets her meds here and they’re always so helpful and nice.
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August 2019 by Mike Droker
Very rude. "Good luck on finding that drug". Obviously they don't care about people.
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August 2019 by Moon D.
Martin the owner is second to none. He is professional knowledgeable courteous and just a downright good man. Excellent pharmacist. 99 percent of Martins staff are equally excellent. Highly recommend.
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February 2019 by Leeanna Hayes
Love them all
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May 2018 by Stephanie Farmer
The entire staff is always so friendly, informative and helpful! This pharmacy is out of my way, but it is the only pharmacy I use!
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September 2017 by Amber B.
I've used Medical Center Pharmacy for several years and always liked their customer service, until the last couple months. A few months ago, I ordered my Rx and I always have it mailed. It didn't arrive for two weeks, so I called and they said I had picked it up, which I hadn't, because it was mailed. So they said "oh someone named Robert something picked it up." Which wasn't accurate, I have no idea who that was and mine was supposed to be mailed. So they remailed it but it resulted in my cat not having her meds for several weeks (it takes them usually a week to make it and then mail it so I try to order it with 2 weeks left but they used that two weeks up). Second incident was this month. I moved from Federal Way to Chehalis in August and had my Rx updated from Federal Way to Chehalis. One refill was mailed to the new address in August. So we should have been OK there. I ordered a refill on September 11th and they said on the phone "since this is going to Chehalis I assume we mail it" which I confirmed the address and they verified it all and I thought we were good to go. Two weeks later, no package was received so I called them again and they said they sent it to Federal Way. I told them that was the wrong address and they said "oh ok well let me check" and looked at something on my account and found the Chehalis one but said it had gone to the Federal Way one and weren't sure why. So they said they'd re-mail it. I confirmed with them they would not double charge me which they confirmed. Note: I specifically did not authorize a secondary charge. I looked this morning and there was a second charge on September 23rd for the 2nd prescription. I called them and was told "the owner said to charge you twice and if we get the other one back, we will refund your money." They wouldn't talk to me about it, I have to call the owner in a week when he was back from vacation. They had no empowerment or authority to fix this for a customer. I couldn't believe it. They fraudulently charged me then refused to fix it. So in summary - they made a mistake and mailed it to the wrong address (this was not me failing to update the address), they told me they wouldn't charge me twice, and then did charge me twice. And I only get my money back if they get the other package back (which is 100% out of my control, because I don't live there anymore, didn't have control over the class of service they mailed it with so the USPS may not even return it, I don't know.) Great customer service. I'm taking this up with my bank and will be calling the owner next week (who is conveniently out of town). But will never be using this place again and would recommend that you don't either. I don't use companies that charge their customers for their own mistakes.