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September 2024 by Susie Lynch
Such helpful and knowledgeable staff. Lots of products. Been going here since about 2016
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August 2024 by Linda Dooley
Eddie was great diagnosing and fixing my whole house vacuum system. And it was also affordable.
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August 2024 by Gary Magnon
Always helpful and nice. Knows their stuff and products.
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December 2023 by Tom, Maple Valley
If you’re out of area, Issaquah Sewing and Vac is well worth the drive. My wife and I came in with a very old Pfaff sewing machine for possible repair. Scott from the repair shop happened to be in, and we’re sure glad he was! Scott not only knows machine features; he literally knows the machines inside and out. If you have mechanical or durability questions, he’s your guy.
Well, our 40+ year-old Pfaff was finally due for replacement, so Scott guided us though the many replacement options. We left to do some research and check prices. Then we messaged a few times with Scott via email, to which he was very responsive. Btw: I haven’t found that level of customer service at any other retailer.
With Scott’s product knowledge and technical expertise, our decision on a new machine was easy. And, with a little discussion, Scott gave us an excellent deal. My wife won’t be going anywhere else for her quilting and sewing needs, as well as for service and repair.
Tom
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November 2023 by dad papawheelie
If you’re out of area, Issaquah Sewing and Vac is well worth the drive. My wife and I came in with a very old Pfaff sewing machine for possible repair. Scott from the repair shop happened to be in, and we’re sure glad he was! Scott not only knows machine features; he literally knows the machines inside and out. If you have mechanical or durability questions, he’s your guy.Well, our 40+ year-old Pfaff was finally due for replacement, so Scott guided us though the many replacement options. We left to do some research and check prices. Then we messaged a few times with Scott via email, to which he was very responsive. Btw: I haven’t found that level of customer service at any other retailer.With Scott’s product knowledge and technical expertise, our decision on a new machine was easy. And, with a little discussion, Scott gave us an excellent deal. My wife won’t be going anywhere else for her quilting and sewing needs, as well as for service and repair.Tom
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September 2023 by Prime House Cleaning llc
Jonathan, goes above and beyond to help us as a small business, I do live in Everett and I don’t mind the trip just so I can do business with him. There was never a time that I came in that he didn’t do all he could to help. Really recommend this place.
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June 2023 by David Schertzl
Helpful, convenient, friendly . They have been there for as long as I can remember. Did I say knowledgeable too?
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May 2023 by Kirsten Reeves
Jonathan is incredibly helpful. Really goes out of his way to help with any and all vacuum issues. You don’t find this amazing of customer service anymore. Highly recommend.
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March 2023 by Linda Lane
My daughter told me about this store and their high-quality products! I am hooked on this place. I broke my Miele vacuum and they fixed it super fast! Friendly and helpful.
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December 2022 by Judy Jennings
I had a wonderful experience taking a class taught by Mo and Laura from this store. Both ladies were patient and supportive in teaching embroidery techniques on an amazing machine!
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October 2022 by Theresia McLynne
Love this store - esp. the vacuum portion! The staff is so helpful & friendly. I highly recommend to all! ?
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October 2022 by keith chau
My Hoover vacuum roller brush is not spinning, I thought it is the belt problem. They explained clearly in detail on phone about other possible causes even without any purchase. Excellent!
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September 2022 by Ann Becker
Great people! The new classroom is AMAZING ?
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July 2022 by Erin Mahaney
Wonderful customer service. So friendly! I only needed a small part and from calling to going in, all three people I spoke to were so sweet and happy to help. Now that I've see the thread options they sell though I will be a regular customer.
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April 2022 by Jeff C.
Issaquah Sewing & Vacuum does a great job in servicing vacuums. The Riccar vacuums that they sell work great,but are a bit finicky in needing some maintenance every year or two to work optimally . A big plus for the Riccar vacuums though is that they are still made in USA.
