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March 2024 by Shannon Knauss Q.B.E.
Excellent & efficient ! Check in very easy. Multiple ways they have better security than other places. Free truck for moving !
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October 2023 by eliz uliana m
I cannot praise Newport Way Storage enough! Ariel has helped me for the last 4 years of having storage there when I had issues with getting sick on the east coast and ing unable to return to deal with my things. They allowed proration until I could get back, which is unheard of with big storage companies. They also did not excessively raise rates like Public Storage did with my Lynnwood space during this absence.Ariel treated me with kindness and compassion, always endeavoring to be helpful like a good friend. This is the kind of customer service the world should strive for and that builds true brand loyalty.I enjoyed our interactions so much that I always looked forward to contacting her as it felt like talking to an old friend, and I am truly sorry to be leaving the space at last!It is a very safe, warm, and clean facility. The free move-in truck is an incredible perk!Could not more highly recommend renting here!
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July 2023 by jennifer pineda
Great customer service! I rented a unit for over a year and never had to worry about my belongings. :) Ariel is very efficient and always helpful! Thank you Newport Way storage staff! I highly recommend this facility.
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March 2023 by Catalina M.
This is a great storage facility! Units are clean, safe, and well lit. The staff here is excellent. All the equipment they have here - carts, truck, etc. is in excellent condition. They are also very accommodating to pods, delivery trucks etc. It's worth the money to have store your items here!
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January 2023 by Craig J.
This place is fantastic in every respect! It is immaculately clean and the manager, Ariel gos out of her way to be accommodating! Prices are reasonable and the offer extras and discounts. It is well lit inside and they have handy carts for easy loading. They are simply a pleasure to deal with and as professional as can be!
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July 2022 by Amy Hunter
Nice place to storage unit and your stuff and you things there I referred you to this place nice ?
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April 2022 by Christa Brady
Great storage facility. Best prices in Issaquah and wonderful, responsive customer service from Ariel.
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March 2022 by Amanda Verdon
I just recently got their smallest unit. Great security protocols, clean, climate controlled. It's a really nice place. You can even use their truck for free! The staff is friendly and professional too.
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October 2021 by JENN REEVES
These guys are the BEST storage facility in (or near) Issaquah! It's clean, secure, easy to move in/out, free truck rental and the team is amazing to work with. I stored a household for 2 years and they made it easy! Ron and Ariel are the best in the biz and I highly recommend them! I even see Ron constantly touching up the exterior and keeping it looking amazing - he is definitely the hardest working man in STORE-business!
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June 2021 by Jessica Wan
Ventilated storage with restroom, very secure as your access code can go to the floor of your unit, office is just in the first floor, can provide prompt support. Free truck & dolly to use. It worths higher rent if your stuff need to be in and out several time.
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April 2021 by Andrea McCormick
Newport Way Storage was awesome!!! We had to store all of our belongings between residences for a few months. Clean, safe, and awesome staff!!!
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March 2021 by Andrea M.
Newport Way Storage was awesome!!! We had to store all of our belongings between residences for a few months. Clean, safe, and awesome staff!!!
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December 2020 by Ken Banks
Super clean, bright, and convenient facility. Very friendly and accommodating staff, would highly recommend.
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August 2020 by Chopaka Apartments
Always polite and smiling. Ariel is super on top of everything and I appreciate her attention to detail. The units are clean, so are the hallways and common areas. Never an issue with moisture or pests. This place is cozy! I really appreciate the free use of the truck as it saved us a lot of money.
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March 2020 by Steve L.
This place is amazing! It's clean. It's very well lit. It feels very secure, and most important the people are amazing. We recently listed our home for sale and needed to store lots of "unnecessary" stuff for staging purposes. The signup was easy, access through the building was super easy, and the people behind the desk were very kind and easy to work with. We used their "free" truck to move out, not in and they made that process easy as well. I highly recommend Issaquah Newport Way Storage if you are in need of temporary or long term storage in Issaquah. I'd give them 6 stars or more if I could.
