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August 2024 by Laura
Made an appointment for a small chip in my windshield. Process was straightforward, service was quick, and they even removed some pitch that landed on my windshield the previous night! Thanks so much!!
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August 2024 by Megan M.
My old windshield was 12 years old and finally decided to kick the bucket and earned a hefty 20” crack that was growing over a short period of time. They were able to make an appointment for me quickly and got me in and out of the shop in an hour’s time with a brand new windshield - pretty much identical to my old one. The quote given was accurate and I am incredibly satisfied with their service and pricing! Support local! Thank you so much!!!!!
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August 2024 by Adam Benko
Fast same day services with the best prices i could find
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August 2024 by Tom Hayden
Friendly, fast,quality service.
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July 2024 by Alyssa Jacobson
Short summary: Glass dust and small shards left all over my interior after windshield replacement.
Let me be clear that the employees are nice, this is a process problem. I had just gotten my car detailed next door and went to this place to take care of a hairline crack in my windshield in the same parking lot afterwards. I picked up my keys a few hours later and there was shards of glass on both front seats even on the paper receipt from the interior detailing I had done 3 minutes prior to drop off. I tried picking one shard up with my fingers but they were so small I just immediately cut my thumb and started bleeding. I went back inside to ask if they had a hand vacuum I could borrow and get a bandaid and they did vacuum the drivers side. I pointed out the passenger side had glass as well and they got that too, but there’s simply glass dust and little shards on every surface in the front half of the car.
I have no desire to give employees a hard time when they are nice and just following protocol. However, the protocol should include covering interior surfaces with a drop cloth or in the very least wiping things down afterwards. Having so many glass particles in my car is not only dangerous (already cut me) but really disappointing considering I just had my car detailed and wasted money.
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June 2024 by A S
I dropped my credit card down my window in my truck. Joseph at east side glass retrieved it super quick! Great company
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June 2024 by Nate Summers
Had a terrible experience today 6/4/24. Front desk person lied to me 3 times including attempting to overcharge me even after confirmed the price 2x. They installed the wrong windshield after I confirmed 3x I wanted the one with the dark stripe at the top (which the original had and was available). Also took 45 minutes longer than was told to me at beginning of the appointment
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June 2024 by Gautam Kane
Super pathetic service. First time they installed windshield which had deformity making me dizzy while driving (understandable that it could happen with certain parts). Asked me to come and just check it out. Then asked me to come again for new windshield. I was there 10 mins past appointment time and they closed the shop already. They even needed two times to put on a wiper. STAY AWAY from this place. Staff at the desk is rude and no apologizing of any sort. Super bad. No respect for customer time
Update - Owner called and they sent mobile repair unit to our residence. Appreciate getting this fixed without needing more time from me. Tom was nice to talk to and took care of the situation
Bumping up rating considering how they addressed the situation
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May 2024 by Kevin Koski
Dropped my car off for a diagnostic review of broken driver's side window. Came back 50 minutes later and it was all fixed and cost less than the quote for the diagnostic appt. Just a loose bolt to re-tighten. Nice surprise.
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May 2024 by Pamela Fleming
These folks were friendly, professional, and very knowledgeable. They replaced both my windshield and rear window at the same time for a great price. The car isn't that great, but now the windows are! Highly recommend!
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April 2024 by Jason Aubry
They missed the initial time window but the office person I talked to was super responsive and very understanding. They took care of my 100.00 deductible for me. When customer service is so lacking anymore I was very appreciative to have someone on the phone had empathy for my time knowing it was valuable and took care of my deductible for me. This is the 2nd time going to these guys and I will continue to use them because they care and are professional. Thank you!
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April 2024 by Tiffany Comeau
Unbelievable service! I had Safelite scheduled to come out on Saturday around noon. They called and cancelled the morning of (7:16am to be precise). I had already waited too long to get my window fixed so I decided to call around. Eastside Mobile Auto (Allstar Auto Glass) was able to schedule me next day, coming to my home! AND it was HALF the price of Safelite! Not only was the price exceptional, so was the service. I wish I could remember the gentleman's name! He arrived at 1:14pm and was done by 1:48pm. He was kind, professional, and patient with me. He vacuumed out ALL of the glass along with the rest of my car. I wish I could give you guys 100 stars!! Thank you doesn't seem to justify the gratefulness I have for you guys!
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March 2024 by Adam Ramberg
Had two windows replaced. One was on an old BMW with a factory UV coating. When I called, I asked if it would have that coating which I was told would be the same as an OE piece of glass.
It wasn't.
I was willing to live with that since it's a 20+ year old car, but now that I've had it a while (I don't drive the car much) they did a piss poor job installing the window, and there's a huge bulge in the rubber seal at the top of the window. The whistling/wind noise at anything over 30 mph is loud as hell. At freeway speeds I can barely turn the radio up loud enough to drown it out.
2/10 would not reccomend.
Edit: I looked again and they chipped the paint around the seal too.
0/10
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March 2024 by Amber Wawa
Was able to install a window others didn't have the skills/tools to. Was able to get us in within 24 hours as well. Would use again.
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February 2024 by Gabriel Coluccio
East side Mobile Auto Glass is fantastic! They deserve 5-Stars for their efficient, affordable and excellent repair to my chipped windshield. I work at Marcel Dore’s State Farm office and we’ve been recommending people to have their windshields fixed by Eastside for a long time. Thank you!
