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August 2024 by Teresa Garza
Doug and Jeremy were in the office when I walked in askinh for assistance in repair to my vehicle that is my only transportation to work in Kennewick. They worked quickly in getting the part my car needed and had it done by the end of the day so that I wouldn't miss another days work. Thank you !
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June 2024 by Tristen Jones
Thomas auto parts has been servicing my cars and trucks for years. I wish I could give them more than 5 stars! I’ve also used their U-Haul trucks and it’s been so easy to setup.
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December 2023 by Rick B
These guys are awesome! Attentive to our needs and very helpful.
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September 2022 by D Whiteley
The mechanics went above and beyond when doing an oil change for my Jeep. I had a leaking power steering pump and they spent at least 20mins tightening up hose clamps and looking it over to see if it may be an easy fix, for no additional charge. My aunt has been going here for years and they are always helpful and fairly priced.
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June 2022 by Jasmine Rodriguez
Dropped off a Uhaul at this location, workers are very considerate and friendly.
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May 2022 by Debra Whiteley
The mechanics went above and beyond when doing an oil change for my Jeep. I had a leaking power steering pump and they spent at least 20mins tightening up hose clamps and looking it over to see if it may be an easy fix, for no additional charge. My aunt has been going here for years and they are always helpful and fairly priced.
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September 2021 by Zapban Gunner
Nice guy. He helped us out. Even was helping someone else, and helped the guy out beyond what I would normally expect.
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March 2021 by Bradlee Vrieling
I know the thomas family for a long time. From Mrs Thomas being my school bus driver to auto parts and rentals of U-haul. To mechanic work on my vehicles. I always get honesty from them. They are all wonderful business people and always give quality help. I cant say enough about them! They are a wonderful family owned business.
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October 2020 by Travis Carmen
They can get parts for YOUR car no matter what year
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June 2020 by Barb Thomas
Friendly, honest, prices are good . 53 years experience in the Auto Parts bussiness.
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May 2020 by Rebecca Mitchell
I needed to rent a U-haul and with so many places being shut down at this time, this simple task almost turned into a nightmare. However, this man went above and beyond what most people would have done. My day started a little later than I had planned but thanks to these good people, at least I was able to get done what I needed.
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December 2019 by Jaime Mireles
Experienced, communicative, and quality work. I’ve been bringing my vehicles here since I was a kid and I don’t see that changing anytime soon.
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November 2019 by Chris Brown
I really wanted to like these guys because my brother in law recommended them, but their customer service is very poor. They apparently do good work if you don't need it done when it's scheduled to be done. Just don't be in a hurry. They're happy to leave you standing in their shop for 20 minutes while they chew the fat about nothing with some good ole boy who must be retired. The straw that broke the camel's back for me was when they were supposed to do some work on my rig on a Saturday we'd had arranged for over a week. I dropped it off Friday night, handed the older guy the keys with instructions and he assured me all was well. Well, all was not well when I called at 3pm Saturday (their quitting time) and was told , "O by the way we can't get to it tonight..." Why couldn't they give the courtesy of a call *to me*, but I had to call them to find out they would not do the work because they were too busy? O well there are many other shops out there. I don't have to accept this kind of customer abuse. If you have several vehicles and all the time in the world, they're probably OK.
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September 2019 by David Smasne
>>>--->for all your Auto parts needs see Doug and Jeremy this is a very good service automotive parts store
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June 2019 by Noe Mendoza
These guys awesome!
