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“Units are clean and secure and very reasonably priced. The guy in the office helping me was very friendly and helpful and it was super easy to get set up. I am very pleased ?”
“I'm no longer a member of the storage unit cult. I have broken free! These people were always very nice and I'm going to miss the banter I had with Ginger!”
“We were in a situation where we had to find a place for our RV quickly. Jamie was very helpful in getting us into a spot and communicating with us promptly with any questions we had.”
“Not a bad place to store. Pretty clean. Bathroom is super convenient. Lots of units. And the staff are super friendly and very helpful. Nice location too. 4 stars because they do not offer good plug-in’s. For the price, I would like to see power outlets. But still a good place to store.”
“Sharron is probably the nicest storage center clerk I have ever met. Not only did she get me a better price on the space I needed for my boat, but she was so polite during the whole process. I recommend this place, if for nothing else, than the exceptional customer service.”
“Becky W. was very helpful and clear! Loved working with her! She takes time to make sure you understand what you are signing up for and she makes your move smooth. ☺️”
“What a experience. Using other storage facilities in the past. Extra Space Storage has to be on top. My best satisfaction of customer service ever. The professionalism and skills come from your Puyallup location store.
When I entered store, I was greeted like I was family. I explained that I will be closing out my rental. When she pulled up my info she made sure I was who I was. She told me my balance and was ready to pay. I was short $ 3. And told her I would return. As we talked, it had been 15 min. Katie and I talked of things in common, then some. She said you know I believe I can help you. She got on computer and did her magic. She said that she would give me a discount of $20. My bill was $ 62. What a awesome employee. Being short of cash, she made my day even put a smile on me. Knowing I was signing out she had installed in my mind, a returning costumer. True I will always use Extra Storage as the only place, should I need storage. Katie stands with pride and knowledge in her profession.
Thank you Katie. You made Extra Storage shine.
Anthony Hernandez”
“We picked Daffodil Storage based on location, cost, ease of access and security features. Online reservation and document signing was super easy and i got a confirmation phone call as well to make sure i didnt have any questions. The app for remote access is even easier than I thought it was going to be. Rental and move in was a breeze!”
“Kelsi & Keau very very knowledgeable and pleasant to speak to. They showed us our storage unit and walked me through the process of reserving the storage unit in the office even though I could have done it on line. Thank for the amazing customer service.”
“I love this place. Very clean and easy access.The lady that helped me, made it extremely easy, and explained everything when i moved in. And made it easy for when i moved out. :) 100% recommend this place.”
“I needed to change from one space to another and expected it to be a difficult process. When I walked in I met Grace who was behind the counter, I will greeted with a smile and it was immediately obvious she loved her job and really enjoyed helping people. She took her time listing to my needs and then walked with me so she could show me a better location for my needs. The paperwork was quick and she was amazing from start to finish.. THANK YOU GRACE”
9:30AM - 5PM
21607 Mountain Hwy E, Spanaway
Self Storage
“Tiffany, the manager was absolutely amazing. She showed me the entire storage property and thoroughly described everything I needed to know while I store my RV. She went through all required documents and explained all criteria in detail. Love the locked gate and that the law enforcement officers patrol the property several times a day.
Feel very confident that my RV will be safe.”
“Japanese-level customer service!I was helping my dad moving all day and upon walking into the office, the worker, Cesar offered me water or coffee. And as we left he gave me a water bottle "for the road" (we were driving ~100 miles)The U-Haul van wasn't squeaky new but was good still. When we returned the vehicle it turns out we went over our 100 mile limit and so the payment plan changed. He went over it thoroughly and gave us peace of mind that he wasn't doing anything shady.He offered to look over the contract again with us. The best customer service I have ever received in the United States.I'm wary of salesmen due to bad experiences with local gyms and dealerships (NWfitco is one of those gyms ?) so his professionalism, politeness, and willingness to reassure us was more than appreciated. Support this business.Thank you Cesar”
“I have been renting from Arm Guard for 17 years now. They have always been very friendly and I have never had any issues trying to access my storage unit. The units are heated and inside. I have even moved units within that time frame and they will always work with you. There even really nice when you forget to give your insurance when you switch companies. Security is awesome! There is someone there 24/7! I highly recommend!!”
“Very accommodating. Initially rented a 10 x 10 but realized not big enough. Switched me to a 10 x 15 with out a problem. Units are clean and surrounding area kept very clean.”
“I love having my storage @ Summit Heated Storage. The office staff has always been helpful when Ive came into the office, I have referred a few different friends to come rent there also. I will definitely keep my storage tag here till I don't need a storage anymore. Thanks for all that you have done & keep up the good work ladies!JuniorUnit# 3099”
“I have never been more satisfied with a business. The lot is clean, the staff is friendly, they have always been fair. My family has been renting here for over 10 years, and will likely continue renting here for years to come! I will absolutely be recommending this company for years to come!”
“Evin helped me immensely during a not so pleasant situation that arrised for my boyfriend and I and I just can't say enough good things about him and the facility! Thank you guys so very much!!!”
10AM - 6PM
16290 Auto Ln, Sumner
Self Storage
“Some initial difficulties with coordinating around a faulty gate, but it got straightened out. They were kind enough to issue me a rebate for my trouble. Clean, well secured units with new hardware and easily changed locks. Autopay makes the billing simple.”
“The young lady that helped me decide to upgrade to a bigger unit was amazing.. she was extremely informative, had answers for all my questions, was complimentary, and very easy to talk to. Even her delivery of not so great information, was done so in a way that wasn't rude or belittling. Give her a 10 out of 5 if I could! I highly recommended this facility.”
“Renting again. We rented years ago when we were stationed in WA before. We saw a “special” at Public Storage this time and made the BIG mistake of not returning to Emerald Self Storage. So we are back and won’t ever fall for another corporate “special” again. The customer service is 110% better at Emerald and they don’t try to raise rates every month. So happy to be back with Emerald Self Storage.”
“I really like this place . Belinda has been very helpful finding the right unit for My storage. She is very friendly, and made sure to give Me all the best deals, and promotions. A much better experience than the other Storage Place I have rented. I Intend to do business here long term. Thank You Belinda for your help!”
9:30AM - 5:30PM
6103 Knoble Rd E, Spanaway
Self Storage
“I've been using the storage facilities for nearly 5years now. I've never experienced a bad moment here other then the time I accidentally got locked in. Gates lock at the exact time posted. (Believe it is 9pm) highly suggest getting out no later then 8:55pm to be on the safe side.”
“Absolutely wonderful place to keep your personal belongings for a couple years, great location just off canyon road and a great staff willing to go above and beyond l”
“When my fiancé and I were moving out of our apartment we were in need of a storage unit to put all our stuff in until our house was ready. The staff at Premier Storage are top notch! Always friendly, courteous and willing to help. The units are clean and secure. They also let you use their box truck which is a great bonus. If we are ever in need of another storage unit Premier Storage is where we will go!”
“Just checked-in to my unit today. Smooth experience, customer service was friendly and gave clear instructions. Facility is clean and looks secure. So far so good.”
“We have been doing weekly business with this location for 6 consecutive months and they are a wonderful crew to work with. They are always very professional and have gone above and beyond to ensure our needs are met. Big shout out to Autumn, & Cassie, very friendly and on point.Everything Baked Potatoes appreciates you.PC & ZM”
“Not as fancy as other places, but the staff is great, and the price is right. Came here after my last place increased rate by 50%.So far, I'm happy with my choice.”
“Thank you to Evin who made my move so easy and was so helpful would recommend this location, however, be mindful this location is not 24 hours as advertised on the public storage website and there is a 29$ plus 19$ for a lock make sure to go in to have the lock fee refunded to you if you have a lock lastly this location has rules or your lease will be terminated hope this review helped someone”
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“Can’t say enough good things about this place. Super friendly people here. Paul and alec were awesome and also had their fair share of jokes. They also explained everything in fair detail and made sure I was confident leaving with the U-Haul rental. I highly recommend anyone looking for storage or U-Haul/moving necessities head over here and do business with them.”