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October 2023 by Josh N.
Waited just a couple minutes before it was my turn, I drove in and they began working. It was like a nascar team was making a pit stop. I didn't even get out of my car. I enjoyed the staff making the process seamless and fast. It maybe took 15 minutes, maybe a little longer but I have a skid plate to remove and install. The price was standard, but use Groupon to get a discount. A full synthetic is $101 normally but $76 with a Groupon. You do have to pay tax at the location which is about $7. Highly recommend, I will be back.
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March 2023 by Jayson W.
My car needed an oil change service, so I thought to find a place nearby instead of the one that I used to drive to in Burien, as gas prices have inflated, so finding a reliable shop nearby, felt like the right decision to make. I searched around and found this Valvoline location in Graham, super close to home. I arrived around 8:20 - 8:30 am, and there was only 1 vehicle in front of me receiving a service, so I strongly recommend going early to this location, as there is close to no wait time.One of the crew members greeted me, asking what service I am looking to receive for my vehicle, was very welcoming and cordial. Another crew member was standing by while the service was being done to create a free account with them, incase I decided to return for another service later on (which I will be doing).The service was fast and efficient, all crew members speaking to one another, for checks, leaks and anything else that may be going on. Everyone felt knowledgeable about their position, and it felt like a wonderful customer experience to see that type of teamwork.The individual that conducted the service to my vehicle was named Malleea, who did a fantastic job. Every step of the way from start to finish she let me know everything that was being done, checked lights, ensured I knew my oil quality after it was changed, and wished me a good day and to come back for any serviceable needs for my vehicle.To conclude, I hope this location receives a lot more business due to the level of professionalism that was displayed, carried out, and I pray that each of the crew members individual lives are enhanced day by day, with the positive impact they're making for the Graham community. Thank you Valvoline for a wonderful job, and I will definitely be a returning customer. I highly recommend this location =D. Blessings
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December 2022 by Brandon S.
I usually go to the location on canyon. Unfortunately they were out of filters. The staff and managers at this location were very helpful and through. I can definitely say this location is 5 star as well!
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July 2022 by Aaron Peterson
Great place. Great service and I was in and out in less then 30 minutes.
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August 2021 by Steve T.
i was very impressed with the team work and efficiency.they were like a band of brothers pooling together as a team. i heard a gal down below and a salute to her as well.
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June 2021 by Jeremiah K.
Extremely fast oil changes. Great value. Other services are always quick and they offer a 20% when adding additional service to an oil change. Always professional.
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March 2021 by Jennifer M.
Refused to service due to hot water resivor? Needed direction to open hood. Unprofessional this visit. Will not return.
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September 2017 by Diego Delavega
A good place to go if you Know nothing about vehicles. I , as an old mechanic, only went because I have a broken arm. They will try to sell you extras but they aren't pushy. I couldn't crawl under my SUV to double check their work but it seems fine thus far. I probably won't go back after my arm is fixed but I would let my wife take her car there if I was too busy to get to an oil change myself. I will however never let any engine I have control over ever go to a jiffy lube! I'd definitely go here first.
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August 2017 by Joe Zeek Swanson
Nice employees, good service, a little expensive... And akward sitting in my vehicle parked in their hot service bay while they did the work... But very quick/efficient.
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May 2017 by Michael Gunderson
Need to pay more attention to detail,air filter was not reinstalled right also skid plate was left with all bolts loose and further more the transmission dip stick was not locked down and another was the radiator cap was left loose. Check your vehicle carefully after service at the oil can Henry's
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December 2016 by Stacy Kay
Mostly friendly, however, each time I have visited, I always get solicited with multiple things my car needs replaced. My car is old, no kidding! But I came for an oil change and that is it. I avoid solicitations so I will no be coming back here. Also, the last visit I had, one of the guys had oily hands and touched my fender right by the hood. The oil started to eat through my clear coat and now i have two hand prints that are stuck there. I get its a '99 but it's about caring for the vehicle you're working on. I'll pass on this place from now on.
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June 2016 by Drew Staudt
The best customer service and a very detailed/comprehensive oil servicing. I will only get my oil changed here from now on. Helped me with several small issues -- for free. Honored an expired coupon as a one-time offer which saved me a few bucks. I forgot my wallet and I had no way to pay but they allowed me to go get my money! Presents you with a very detailed review of recommendations and upgrades that are available options -- even includes a print out sheet with all of the information. Phenomenal -- Zack and Tyler were super helpful. My highest recommendation.