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November 2023 by Daniel Tinney
A buddy of mine said these were the only guys he trusted with his vehicles. I couldn’t agree more. The service here is top notch. From start to finish they were very friendly and helpful. I was kept in contact on the process of everything and the pricing seemed very fair. They were very prompt on fixing my truck and getting it back to me fast. I will definitely bring my vehicles here again.Service: General repairs
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November 2023 by Walter Fowler
They charged over $2000 for plugs, wires and one coil pack on a 06 Chevy Silverado. That didn't even fix the problem on the truck. They wanted another $4000+ to try and fix what the truck was taken in for originally.
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October 2023 by Steven Brumbaugh
From the moment I arrived to the time I left I was treated courteously and felt like the staff really cared about not only my car but me as well. They were knowledgeable and made sure that my car was in tip top shape when I left. Great place with which to do business.Service: General repairs & maintenance
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September 2023 by kevan Aponte
Could not find the problem that we brought the car in for, yet seemed to find $7200 of other things that they would replace or fix for me based on a guess. Some of the things were replace license plate bulb, they wanted $90 to do that. $174 to replace the power steering fluid. $139 to replace an air filter which had been changed 3 weeks prior to bringing it in. The transmission fluid $347. They charge the maximum labor charge of any place in the state. Still, could not tell us what was wrong with it, but charged us $200 to tell us that . My car never had an overheating problem, not ever. Seems odd that when I got it back the head gasket was blown.
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September 2023 by Kevan A.
Could not find the problem that we brought the car in for, yet seemed to find $7200 of other things that they would replace or fix for me based on a guess. Some of the things were replace license plate bulb, they wanted $90 to do that. $174 to replace the power steering fluid. $139 to replace an air filter which had been changed 3 weeks prior to bringing it in. The transmission fluid $347. They charge the maximum labor charge of any place in the state. Still, could not tell us what was wrong with it, but charged us $200 to tell us that . My car never had an overheating problem, not ever. Seems odd that when I got it back the head gasket was blown.
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September 2023 by Candice Callahan
My car works great and really enjoyed the good bag and the clean car upon return. I am not used to prices in Washington so it was very expensive but I have nothing to compare it too.Services: Electrical repair
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August 2023 by Larry Tornquist
What an incredible group of professionals. From check in to after we got home, this group checked on the trucks performance. During the servicing of my F-150, they found a couple of things that will need attention. This is not unusual from service centers, but Graham Auto gave me pictures of the parts that need future attention. They took that extra step to prioritize the sequence of repairs. I'll never take any of my four vehicles anywhere else...ever. Thank you so muchServices: Auto side window replacement
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August 2023 by John Strasser
Always happy to continue my business with trusted mechanics. Price quotes and completed services line up. They are also quick and efficient checking for but not pressuring the potential for upcoming vehicle repairs. Been using them for several years and the only place I feel confident the work is done right at fair prices.Services: Exhaust
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July 2023 by Tony Reed
I have had my 2K Silverado in for maintenance and repairs three times over the last cpl months and am very happy with the customer service and work performance of Graham Auto Repair. I have received exactly what was promised in quality of workmanship, parts and installation. You receive what you pay for! I wouldn't hesitate to suggest you consider having your automotive work performed here!
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July 2023 by Tod Webster
From out of town, and they were able to squeeze us in, to change a rear pinion seal, on my 21 JLUR, great customer service, and job was done quickly, and professionally, will definitely use them again. If needed, when in the area ! Hard to find good repair shops anymore !
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May 2023 by Pamela Karlson
I had my car towed to Graham Auto Repair on a Sunday. I was called in the morning to tell me that for $186 they diagnosed a bad battery.Then I was charged $67 labor and $137 for a new battery. Bottom line is that i pad $465 for a new battery that would have cost me $150 at Auto Zone.Very doubtful that I will use them again.Services: Auto battery replacement
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May 2023 by Dominique Emerich
I recently had my transmission fluid changed at this establishment towards the end of March. Despite my tardiness in writing this review, I must commend the staff for their exceptional service. Upon arrival, I was greeted with warmth and familiarity as they recognized my father as a regular customer. They were courteous enough to inquire about my identity and made me feel welcomed. The staff was very helpful and accommodating, allowing me to drop off my car and pick it up a few hours later. During checkout, the gentleman complimented me on how well I maintain my car, which was a pleasant surprise. Additionally, I was given a thoughtful Easter sign that was left in my car. Overall, I highly recommend this establishment for their excellent service and customer care.Service: Transmission
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May 2023 by Katelyn Betow
These guys did a great job! I got my PCM, a sensor, struts & alignment fixed, and they did such a great job! I am happy with everything! :) I recommend and will definitely be back if any issues occur!
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May 2023 by chad robling
The entire experience from giving me a ride home and the awesome kind gentlemen that drive me and helped me at the counter a appreciate completely he message it says free I wish I could remember his name, he was at the first both when you walk in,! 10/of10Service: Steering & suspension repair
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April 2023 by Andy Meyers
I took my truck in at 8 am to Graham auto repair. I wanted the oil changed, plugs and plug wires removed and replaced. I had a special request, I had new led head light bulbs, and wanted them installed. No problem for them. They took my headlights and installed them, and did all the other maintenance without any problems. Kept my truck clean and treated as their own. They are not the cheapest auto repair in the area, but you pay for the best. By the way they will take you home after dropping off your car, and pick you up if needed. What I really like, is they take pictures of your auto's special attention areas to show you how they are wearing and when they need to be replaced. You won't go wrong with this repair shop. Both my wife's car and my truck is serviced here. Great job Graham auto repair. The service representatives are professional and go out of the way to help you. If there is a issue with your car that might need attention, you can say " no, not now" and not feel any pressure to do that repair at that time. Good job.Service: General repairs & maintenance
