-
January 2024 by Jessica Day
If you're looking for competence, you won't find it here. My insurance company had me deal with these jokers. They harassed me with several phone calls a day because THEY screwed up. My insurance company took a long time to total out my car and even though I communicated this with these people, even though my insurance company communicated with these people, they continued to harass me over the holidays with multiple calls a day. When I had paperwork to bring in because I wouldn't sign over power of attorney to them, I paid somebody to drive an hour each direction to drop off this "final" paperwork. In fact I called them beforehand to make certain that was it but when my driver got there, "oh she needs to sign this, it's the last one". I have a broken leg & communicated this to them. I cannot drive. I paid money out of my pocket because these people kept screwing up. Oh but if there is a spot of water on your title, you have to pay for a new one. Ironic, huh?
-
December 2023 by Tyler
All the Employees there were super nice and helpful- 5 Stars for them. But 0 Stars for Copart the company to many fees, the 20 dollar title pick up was to much. I will be using IAA from now.
-
December 2023 by Daniel Gonzalez
Wow! so many bad reviews makes you wonder, I was going to bid but after reading the bad reviews I don’t think I will ✌️
-
December 2023 by Bob Bobbly
BUYER BEWARE LOT # 63502003 has a blown motor. This is a 100k car and Copart knows that it will be a hot item. On impact the oil intercooler was damaged and all the oil drained while running. There are shavings in the oil filter. I have been repeatedly calling Copart to update the notes but they refuse to and are keeping it as a “run and drive”.
-
October 2023 by Jeffrey Spriet
Not sure what everyone is bitching about. These guys were really good to me. The office personnel were polite and helpful every time I called. They were quick and friendly when I went in for my paperwork. Forklift driver was very quick and loaded my car with no damage. I was in and out In 30 minutes on a Friday morning. Are the fees expensive? Sure, but if you can read you would know that before you bid.
-
August 2023 by S L
I came to look at the car. I had my own account. They didn’t let me in!!
-
July 2023 by daniel tekle
Changed rules need $400 membership to view cars. With no mention of it on the app or website. Yet again they strike adding new fees with out warning.
-
July 2023 by Vlad cccp
These guys started charging 20 bucks for each title or bill of sale i pick up from them. Are they high? They are already screwing us with fees and everything else. Me being a dealer and buying multiple cars a week feels like a stab in the back.
-
May 2023 by Ryan Murphy
Cheap customer service ,rude people will lie on your face.Sold me a car says clean title,run and drive .find out it’s salvage car .Bad engine and some one stole keys.
-
May 2023 by Elisa Enders
They stole our modified BMW that was brought there by our insurance company, this is a ring ran by very corrupt people. Be aware, don’t ever let you vehicle come here.
-
May 2023 by Lyubomyr Savchuk
Rewriting my previous review since the reply from the owner made it seem like it was unclear.I am well aware that as a basic member, I am entitled to preview vehicles. I've been doing it for years.But when yesterday I went to the Spanaway sublot, I was given 2 options:Upgrade to premium or go home.I was never notified of the fact that basic members can no longer preview at that location. When I asked to at least let me in once, since I wasn't made aware of the fact that basics can no longer preview, I was denied.Extremely unprofessional, showing no regard for customers time or the membership agreement.If it is due to safety, then you should increase security, not make basic members pay for it.Again, copart does not fail to disappoint.
-
March 2023 by Brandon Slusher
0 stars. My insurance company sent my car there to be evaluated after it was vandalized. When I received my car back they stripped more parts from the interior of the vehicle I have time stamped pictures from right after the break before they picked it up to prove it. They are thieves
-
March 2023 by seriy
Won a car here at a sub-lot they made me come to one yard just to pick up paper work.when I got here I marked arrived waited waited came inside they told me I need to do another request on my phone.Makes no sense to waste time/ waste employees times and cause traffic when they can invest into a printer and print directly at their sub-lots where the vehicle is. Copart’s employees are horrible Custoemr serivce from forklift drivers to inside the office. Reading reviews this Copart in particular
-
March 2023 by Yuzi Solt
Why would they put the actual value of the car kbb when they cars are damaged . And they make u do the most to view a car . And the car ur going to view they will take a note of it and as soon u leave they will raise the price . Don't forget that the car owners are betting against you as well . I see cars that are 2013 or less going for 10k and on top of it the super high fees they charge u always 650 and up . Taxes fees and repairs u will make no profit at all. Unless u are planning on keeping it . I see copart as a dealership and not a salvage auction total scam
-
March 2023 by Tork Tech
It’s some kind of true talent to make a simple brainless minimum wage job so difficult for every customer . Common sense is not a strong suite here
