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March 2024 by Richard M.
I've both rented and purchased snowboard equipment from Steven's Pass Snowboard Shop and it's my preferred shop to buy equipment from (unless I'm shopping online). The staff is very friendly and laid back, as to be expected from the culture, so it fits the vibe. They seem fairly knowledgeable on a variety of different equipment setups/uses and the pass itself. They gave me a decent setup when I did a season rental and gave me the option to swap out gear. They also setup my first board (that I bought from the shop) and has a decent sale/deal going on that helped buying my equipment relatively painless. I usually stop by this shop 2-3 times per season to see what's in stock, service my board, etc.
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March 2024 by Julie S.
The team was so helpful! My husband's binding busted while we were on a run, the guys at the shop went above and beyond to ensure he could finish out the day. They were all knowledgeable and gave some great pointers to make sure it doesn't happen again. Thank you to Pen and Joshua, you guys were great!
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February 2024 by Moe L.
Stevens Pass Snowboard Shop earns a glowing five-star review from me! Not only do they offer top-notch gear, but their customer service is unparalleled. When a clip unexpectedly fell off my board while shredding the slopes, I had to make a trip back to the shop for repairs. To my surprise, not only did they fix the issue promptly, but they also provided me with a replacement board to use in the meantime. As a gesture of appreciation for my inconvenience, the staff even handed me $20 for the drive back. And to top it off, the kids and my wife were with me, and they were all treated with warmth and kindness. Now that's what I call going above and beyond! Stevens Pass Snowboard Shop has won my loyalty for life.
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January 2024 by Amirsha K.
Good place to visit but make sure to have your gear ready as rentals are about an 45 min away (closest). Also day and night pass prices change depending on a crowd so might get a better deal in person rather than online. Would be more helpful if they had guys checking the path from time to time as I saw a lot guys just sitting there for quite a while and pretty bad falls. Overall good family place to have fun!
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January 2024 by Nathan McDaneld
Everyone working at the shop made our experience just that much more memorable. One thing I will warn you about though. Every rental they have is very similar. So much so that your board could easily be confused with someone else's. That happened to my family. Someone with a much smaller board accidentally took my son's board within 10 min of getting up to the pass. A little communication with the guys in the shop, and everything was settled. If you plan on renting, stop here before going up the pass. You won't regret it.
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December 2023 by Jay Liu
Had a great experience renting a snowboard from this place. Solid equipment and great service. The staff was very friendly, and they gave me some useful tips too.
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December 2023 by Austin Wheat
Amazing service! Great deals and store was awesome! 100% recommend
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November 2023 by Varun G
I had a great experience at Steven Pass Ski Rental. Jason, the staff member, provided exceptional assistance with snowboard rentals and shared valuable snowboarding tips. The gear was a bit worn, but I suppose that's to be expected from a rental service. I still highly recommend them!
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October 2023 by HUBERT TALLMAN
we was there in may of this year spent 3 days we are planning to go out there again
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October 2023 by Kari Soth
I have shopped several times, but today was my first rental experience here. Thank you for the fast and efficient experience. Jake in the rental shop was very helpful and pleasant! The folks in the retail shop have always gone above and beyond, too! Great experience!
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August 2023 by Trevor L
Only good experiences here. Bought a couple boards here over the years and it's where I take all my friends who are renting. Great service, great crew.
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April 2023 by Nick Barker
The only two times I've rented gear from SPSS have been great experiences (both this past winter). In years past, we've rented from another shop that's closer to home - but that meant an hour long round-trip to pick the gear up the night before, then driving back again the next morning to return it.One of the great conveniences of renting at SPSS is the ability to pick up gear on the way up the mountain and return it on the way back down.Overall, the boots were about as comfortable as ski boots can be, and the skis & bindings performed as expected.We were later than I wanted to be in getting the gear back to them, but an employee stuck around until shortly after closing time and was still super friendly & asking about our day when we got there.10/10. Good people, good gear, good prices. See you next season!
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March 2023 by SpaceSquatch
Super warm and cozy environment. The best staff and the best equipment. My go to spot as a local. Love this place.
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March 2023 by Daniel Castle
Great prices on ski/snowboard rentals. Something like half the price of renting at Stevens.
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March 2023 by JASON WASHBURN
Friendly staff and fast service on anything my snowboard needs