11AM - 7PM
14700 East Indiana Avenue, Spokane Valley“Update: After 17 years using this place, I still stand by every word of my original review. The only difference is the owner (who used to be one of the original mechanics) and office staff now, who are all just as amazing before. Still no surprises in the bill, still very accurate about what's wrong, or very honest about needing time to diagnose it.Look at the other reviews in town and you'll notice one thing - most of them say to get this one specific PERSON because they're great. This entire place is great.Original review: Started going to them when they said that the car brought in wasn't worth the cost of repairs. They said they'd be happy to do it, but that they felt the car would just be a money pit, and we might do better to replace it. I've never seen a mechanic turn down work that could easily have been a $500-$1000 repair every few weeks as the car broke down.They're always up front, down to earth, easy to understand, and so friendly. Estimates give you the low to high ranges, and Ryan is usually accurate about where he thinks the cost will actually be. No matter what, we have never gone to pick up a car, and been slapped with a bill higher than the estimate.Real small town service.”
“Excellent service! Pedro can turn that flatbed on a dime! He was careful with loading my car, and perfectly managed the unload in a difficult lot. Appreciate your work so much! Excellent service!Service: Car towing”
“Run by an absolutely marvelous upstanding guy. My wife had found 3 puppies (not small) by the road in the middle of nowhere. 1 dead and 2 paralysed, intended to take them to a vet but one in his fear had wedged himself under the car seat and was stuck. The owner of the auto body shop was very quick to help the stuck puppy by lifting out the whole seat and genuinely cared about his wellbeing. Fantastic fellow.”
“Customer service has been top notch to date. Had an issue with a part I ordered, no fault of Rat2 and they owned the issue and worked with me to find a solution. This level of service will keep customers coming back.”
“Showed up to my house on a holiday weekend and fixed the AC in my car which hadn’t worked in over 3 years. Highly recommend calling Lone Star for help with your car troubles. Will definitely be calling KC again. Thanks for the help.Service: Air conditioning”