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November 2024 by C
Prison Pet Partnership has changed a LOT in the 5 years since our last pet's stay, mostly for the worse. It's nearly impossible to get anyone on the phone and the RunLoyal app is awful, charging us multiple times saying "service failure" and only corrected when we pointed it out.
Our dog had a horrible experience there and we weren't made aware until day 4 when they told us to pick him up immediately with misleading characterisation of the situation. He came back with a scratch under his eye, limping, and 3 nails pulling away from his pads. A previously happy-go-lucky and VERY food motivated pup now sits around all day and won't touch his food. They did teach him a fun new behavior we have to correct, he growls at anyone in grey sweats, the same outfit the trainees wear.
The only good service came from the groomer, who gave an honest account of his experience.
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November 2024 by Rob Sto
It feels pricey but my dogs love going here.
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April 2024 by Becca Roskowski
The prison itself is amazing for dog boarding. My labrador always loves to go, And when she comes home sleeps for a week! The only downside this is the app you use for booking. It's a little clunky. Providing you can Get past the app For reservations your dogs will have an amazing time..
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March 2024 by Gus Goldendoodle
Great place to take your pet for boarding! They are very professional, and you could tell the dogs were very well cared for. If you are thinking about taking your dog somewhere to stay - this is the place. Also I didn’t have to worry about my dog escaping and having to deal with that drama and stress! The prices were not the cheapest, but the people caring for our animals really care for them and want to take care of them.
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February 2024 by M Wareham
Great place to take your pet for boarding! They are very professional, and you could tell the dogs were very well cared for. If you are thinking about taking your dog somewhere to stay - this is the place. Also I didn’t have to worry about my dog escaping and having to deal with that drama and stress! The prices were not the cheapest, but the people caring for our animals really care for them and want to take care of them.
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February 2024 by Katie Rosenthal
I made two appointments here after navigating through their horrible designed app. My first appointment was scheduled and then cancelled with 1 day notice. It was automatically rescheduled for THEIR next available that didn't work with my calendar. I called THEM to find a time that worked for me.That next appointment was 10 weeks out. Great, got it on my calendar (Wednesday, Jan 24, 2024). Today I got a text my appointment was cancelled b/c the groomer was on vacation and they moved me to February 12th (I am not available that day). I am PISSED, my poor pup needs a groom and their lack of planning and customer service sucks.This place must not need my business as they don't provide any customer service or care that I schedule my dog for a groom every 10 weeks and plan my day around dropping/picking up my pet. I told them to delete my file and I'm going back to Dapper Dog as they don't cancel my appointment without a phone call.I won't give this place another chance with my business.
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February 2024 by Lorraine Klopfenstein
It did a great job and my dogs love it!
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November 2023 by indira allfree
Great resource
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November 2023 by Linda Chambers
Peanut was well cared for!
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October 2023 by Megan Holderman
I've been bringing my dog here for boarding and grooming for about a year now. He seems to like being here and playing with the other dogs. They always do a great job grooming him. I like that he isn't crated at night, but has a large kennel instead. There are few oddities because it is a prison, but they're easy enough to deal with.
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September 2023 by Carol Dacunto
I was referred to Prison Pet Partnership by a trusted family friend when I was searching for a boarding kennel that would take my older than six month old intact Mastador.Not only has the boarding been outstanding in terms of care provided for my pup but I have also sent my dog through their board and train program. They did an incredible job with my boy and I couldn't be more pleased with the program, the knowledge and experience of the people working with my dog, and the coaching they provided directly to me.I went back a week after the two week board and train program for a refresher lesson with my dog and it tickled me to no end that as soon as he saw the woman who did the majority of his training he made a beeline for her, tail almost wagging itself off his body. I also believe that the women who are selected to work with the dogs are receiving a beautifully enriching experience.Though I initially found Prison Pet Partnership because they were one of the few places that would take an intact dog over six months, I absolutely plan to continue using them for all of my boarding and training needs even after my dog has been neutered.
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September 2023 by Nicole B.
Our Lab LOVES staying overnight! She always comes home happy and exhausted. Friendly staff, great service and amazing program!!!
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September 2023 by Heidi P
I recently boarded my two small dogs for a full week. One of them required meds 3x a day. They did a phenomenal job taking care of my boys. I will definitely use them again in the future.
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September 2023 by Michael Lamaster
Decent service, no real complaints about the boarding except maybe the prices. For almost $100 a day I could go on Rover and hire a private pet/house sitter for my dogs and let them be comfortable at home.
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September 2023 by Rita Brennan
Best dog daycare around. They're so attentive and offer unmatched enrichment based on the dog's preferences.
