Mailbox Centers in Gig Harbor, WA

“I have been using this Postal Annex location for years and have always had a great experience. The owners and employees have always been super nice and have gone above and beyond what would be expected almost every time I have been here. I would recommend them over every other shipping store in the Harbor.”

“The staff at the Harbor Hill UPS location in Gig Harbor is very helpful, accommodating, professional, and most of all knowledgeable about all things UPS and package delivery services. I'd like to call specifically with a multiple star assistance, Alex Foster. She not only confirmed all of the correct information for the returns my wife asked me to do for her but she also provided detailed information on shipping time for a package going to my family members for their birthday celebration. She remained calm and collected as I had to navigate through the items my wife passed off to me in a hurry to be processed for returns. Despite some of the items not having the correct barcode information, she allowed me the necessary time between customers to call my wife and work through with her the correct information for the appropriate product returns. Alex embodies elements of customer service from active listening to excellent closure on specific needs that my visit revolved around. All UPS location service personnel were as effective as Alex, I'm sure the UPS stores across the board would be setting records daily. Please ensure someone at the UPS store leadership level that oversees the programming of store like this one get a note to Alex . Their location details are, harbor Hill UPS store, number 6838
5 star but would give 100 stars if it were an option”

“Came in for an impromptu notary service. Katherine was VERY busy and had to catch a flight shortly, but she squeezed me in without an appointment. She had numerous interruptions, but multitasked impressively. The rest of the staff was likewise focused. Sense of humor was also evident.”