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June 2024 by Cynthia McClug
Extremely helpful with any requests I have made. TAMI HAS HELPED ME NAVIGATE A PILE OF ESTATE QUESTIONS I HAD AFTER MY PARTNER PASSED AWAY & MADE ME E ECUTRIX TO HIS ESTATE. THANKS TAMI!! THANK YOU TO ALL THE CASHIERS & TO THE INVESTMENT DEPT AS WELL.
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May 2024 by Studebaker Clark
I received excellent customer service from Emily as well as Jordan Meekins. Thank you!
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May 2024 by Mike Clifford
Great customer service!
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June 2023 by Tina G
Super great customer service. They answered all my questions and they took great care of me. Thank you everyone.
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June 2022 by Rachel Smith
Truly awful! I am so disgusted by this bank. They took a $500 check my grandma gave me because they said it could be fraud even though I have cashed checks from her many times before. They even called her multiple times and verified her identity. However, every time they don’t actually solve the issue, they just keep giving me a number to people overseas. I have called and waited on hold multiple times for hours only to have the call drop! All the employees here are extremely unhelpful and completely incompetent at their job. I have been trying to get my $500 back for 8 MONTHS now and have met with Tammy (who I was told to go to by the front desk and I just found out that she’s just a banker, not even a manager! I have never been allowed to speak to anyone else) 3 times only for her to blankly stare at me and tell me that the only thing that they can do is call that number overseas. Now, I have just found out that Chase actually cashed my check back in November, which prompted me to, once again, go to Chase to talk to them. When I arrived, they told me that maybe they could fit me in tomorrow but that they would just do the same thing and call overseas again. I am so fed up with this bank! If you value your money, do not bank here!! Who knew that my own bank would be the one to steal from me?! It’s quite ironic.
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June 2022 by Elizabeth Fonda
They helped my mom cash a savings bond and were super helpful and informative. Thanks!
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June 2022 by R Mill
Everytime I come here for the drive through, it takes AT LEAST 20-25 minutes as I usually have to wait about 10 minutes before someone comes on the screen to help me and then another 10 or so minutes to send back my stuff and complete what I needed to get done. It’s definitely not convenient to do the drive through however I can’t always park and walk into the lobby due to having my kids with me and pulling them out of the car just to get a simple, or what should be simple task done.
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June 2020 by Carl Baker
Always enjoyed good and pleasant service. Notary on hand.
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June 2020 by B
My review is for this bank location specifically, not the corporation as a whole. The employees here are super nice and helpful, and that's all you can really ask for when visiting your bank branch in person. Thanks guys!
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June 2020 by Google Google
Chase let someone withdraw $3000 from my account in another town. The scum at this branch admitted that Chase handed my money off to someone else, then refused to correct the issue. This is wild, need to contact law enforcement because this company just stole from me.
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June 2019 by Lena Reth
We are very unhappy with this bank. We had an appraisal done on our home, and the loan manager will not release the appraisal to us under any circumstances. We lost $500.
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June 2019 by Agatino Fortunato
Worst branch I have ever called. Was following up with them and the man that answered was Very rude to my wife and I.As new chase bank members this is not a very welcoming experience and Simply unacceptable.
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June 2018 by Mark Klingler
Chase bank has always been good to us. The staff here are pretty darn friendly. They usually have the mediocre free coffee in the lobby that I expect from my bank. Also, they offer free dum dums for the kiddos. Winning all around.
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June 2017 by Nicole Cassler
This was the first time I sat down with a banker who actually cared. She followed up with a phone call and even asked about my family (there were health issues when I was there). Very personal service if that's what you're looking for.
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June 2017 by Noah Lebowitz
Friendly people who know what they're doing
