“First time ever calling this place, if you seconds ago, and that guy is so respectful with the most amazing manners! I own multiple businesses, and I was impressed!”
7:30AM - 9PM
6110 6th Ave, Tacoma“There's a man that works at this store named Jason who is not only the kindest and most knowledgeable automotive specialists I've ever met at an auto mechanic store anywhere between California Michigan and Washington. I was able to make a 1200 plus dollar repair for less than $300 with the assistance of this store. Go here before the mechanic.”
7:30AM - 9PM
2901 6th Ave, Tacoma“I can’t say enough about the quality of service I received from this location, Jason helped me figure out what I needed to purchase for my car and went above and beyond helping me to understand. I am a women and usually get taken advantage of and this was not the case. In these times it is rare to find someone that truly cares and wants to assist. He has won my business for Oreileys. He deserves an award or a raise. Thank You Jason.”
“The customer service we received was the best I’ve ever experienced. Nordstrom level for sure! Friendly, understanding and respectful. I highly recommend them for any of the services they provide. What a breath of fresh air In today’s retail environment.”
7:30AM - 9PM
3026 S 38th St, Tacoma“I came in Friday 05/25 within 6 minutes of closing desperately needing new Windshield Wipers. I came in needed Windshield Wipers and didn’t know what to get or how to even install them. I was greeted by a gentlemen that didn’t seem to want to help me at all, just not worthy of his time. Also, he wouldn’t help me look or install because they close in 6 minutes.
Roosevelt then stepped in and asked what kind of car, year, and model I had. Roosevelt recommended a pair of windshield wipers that happened to be buy one get one free. Roosevelt grabbed those for me and also installed them for me. Roosevelt helped me with in 4 minutes. I greatly appreciated Roosevelts Customer Service and Satisfaction.
I would come back just for Roosevelt. The other associate that was there could learn a lot from Roosevelt.if it wasn’t for Roosevelt I would have had a horrible experience going to this location. If Roosevelt isn’t a manager at all he should be promoted to store manager.
Thank You so much Roosevelt!”
“Thank you so much for finding & applying the warranty on my headlights, and then installing them in the pouring rain on the spot. I appreciate you all so much!! Everyone was super helpful and above and beyond service!!”