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“I don’t have any way of offering up enough praise for Ted and Jamie and the rest of the crew that have answered all of my countless questions, given me immediate fast shipping, fixed warranty issues within a day, and always provided quality products for my dream car. If you’ve ever questioned it, yes everything here is worth the money. These guys really know their stuff.”
“I run my jeep shop off of this business and a few others, Ryan and the crew always call me back when I have questions about parts or are looking for jeep knowledge. Very dependable, and the parts are great and don’t wear out or break like others.”
“After my car battery died on a work trip, I called to make sure they had a replacement. They held the battery for me, were very helpful over the phone, and then installed it for me. Excellent and quick customer service!”
“Fix Auto did a great job of fixing my car, the work looks great and my car came back clean. Really though this review is for Jessica, the most caring person I've ever met! Car accidents are bad enough, add on being hit by an uninsured driver plus dealing with your own insurance. It's absolutely exhausting, it's frustrating, it's an all over gross experience, and our accident wasn't even bad. When I showed up to Fix to drop my car off, I was in tears. I couldn't figure out how to get my insurance on the phone for a rental car, nor could I figure out how to get to the rental car lot with out having to spend more of my money on an Uber. Jessica made a few phone calls, then drove me to Enterprise HERSELF. Everything was worked out quickly and I was home in no time.I took her a Frappuccino but really what I wanted to give that woman is a pay raise.Should I ever need more work done after an accident, I'll go back to Fix Auto in Gig Harbor, simply because I know I'll be cared for.”
“This auto parts store is critical to everyone living in the area. For the size of the autoparts store they are able to get you what you need in a reasonable amount of time and online ordering is effective and efficient. Sales associates look like they are a mix of experienced and inexperienced but still give the effort. I very much appreciate this long running establishment.”
“Ellison's communication and updates were very much appreciated. She's friendly, effective, and made the whole experience far better than expected. Thank you very much!”
“I needed a new battery for my lawn tractor and this store was the only one in the area that had the model # in stock. The Autozone battery was less expensive than the competition and had nearly 50% more cranking amps. When I called them and asked if they'd hold one for me, they did so with no problem. When I got there, battery was ready and the counter staff were both courteous and professional. Would definitely shop there again.”
“The shop fit us in quickly and did a very good job on the repair. There were a few hiccups in the process though that extended time in the shop. There was never a call or text to let us know when the schedule changed so we had to call them daily. We had a rental car 4 days longer than the original plan. This was a point of frustration.”
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“Thank you so much for finding & applying the warranty on my headlights, and then installing them in the pouring rain on the spot. I appreciate you all so much!! Everyone was super helpful and above and beyond service!!”