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April 2024 by Grey
Good, the plant pots are too expensive
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March 2024 by Fia Creek
Best ACE hardware store we have ever been to, and we have been to ACE hardware stores all across the country. The home decor section is fabulous.
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March 2024 by William Barkley
Very friendly and knowledgeable. I go out of my way to visit this Ace.
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February 2024 by Barry Elzea
Helpful staff and they have everything you need on hand
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January 2024 by Genee Grimmett
Great new store set-up and product offerings. The only thing is that the exterior sign still reads "Food Market ", which leads one to believe the conversion is still in progress, but the interior transformation appears complete. So a little confusing.?
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December 2023 by Jim Harrer
I've been a regular customer at the Ace Hardware store in Gig Harbor, WA, and have always appreciated the variety of products, especially around the holiday season. On my recent visit, I encountered a situation that I feel needs addressing.I entered the store with my 3-year-old Labradoodle, as I've done on previous occasions, to pick up Christmas decorations. I was unaware of any pet policy, as I had not been informed during past visits and hadn't noticed any signage. During shopping, an employee, from a distance, informed me that dogs were not allowed in the store. This was surprising, not only to me but also to other shoppers, due to the manner in which it was communicated.I understand and respect that every business has the right to establish its own rules, and I immediately complied by leaving the store. However, I feel the situation could have been handled more professionally. A calm and direct approach would have been less disruptive and more considerate, both to me and other customers present.While I won't be returning due to this experience, I believe this feedback can be an opportunity for improvement in customer communication and clarity in store policies. Making the pet policy more visible and training staff on how to politely enforce it could enhance the shopping experience for all customers.Thank you for taking the time to consider this feedback.
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December 2023 by Mark Kroeker
This is THE place if you actually want to talk to someone and get expert advice on home problems with right products. Consistently friendly and helpful. A favorite place of mine.
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December 2023 by Ricky Boardman
Should have came here first rather than Home Depot was able to get in and out of Ace Hardware with under 2 minutes with the right valve when I spent over an hour and didn't get any help at Home Depot definitely should have came here first
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December 2023 by Taya Johnston
Nice store great people. Very helpful and inviting.
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November 2023 by Kacey Sack-Wright
This is an amazingly friendly hardware the people in service are truly caring and want to make sure their customers are happy no matter what
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October 2023 by Rita F
The people here are so friendly and helpful! Old fashion customer service! I especially love the plants that they bring in. They have a great selection of reasonably priced and healthy plants. The people who work here are very knowledgeable in every department!
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October 2023 by Dan Ogden
Full service hardware store that is very well stocked. For example came in to purchase replacement fire box for my Big Green Egg. Service representative came to help and found the 2 replacement parts l needed. Thank you!
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October 2023 by Shawn Shaffer
Great to still have a convenient hardware store with a great history and fantastic products.
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September 2023 by Joel
Wonderful shopping experience including the hardware Mainstays complete with gift department and lawn and garden center. Great selection of live plants and the staff is all top notch.
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September 2023 by Robert Yu
Went for a propane fire pit. They had one for $179.00. I looked on Ace’s website and they had the EXACT same model for $129.99 on sale for $99.99 - available to ship to the GH store. Salesperson asked the manager and they wouldn’t honor the online price of the online sale price. Asked me to pay almost double.I would double check your prices online. I’m not shopping here again.