Firestone Complete Auto Care in Fort Lewis, WA has been serving the community since 1926, offering a wide range of vehicle services. Customers appreciate the comprehensive solutions provided for all makes and models, including tire sales, oil changes, brake inspections, and engine repairs. Many reviews highlight the friendly and helpful staff, with particular praise for the respectful treatment and the willingness to go out of their way to assist customers in overwhelming situations. For example, customers have been treated like family, appreciated for quick and efficient service that gets them back on the road sooner than expected. The appointment process is smooth, with some noting that vehicles are ready earlier than anticipated and prices are competitive. However, experiences vary; some mention a lack of communication during service, especially regarding updates on vehicle progress, and the limited benefit from military discounts. Despite this, most customers leave satisfied and are willing to recommend the center to friends and family. Overall, Firestone Complete Auto Care in Fort Lewis is viewed as a reliable, affordable auto care provider with a friendly team dedicated to helping neighbors keep their vehicles in good condition.
Appointment was available in a short time period. My vehicle was ready earlier than expected. Price is competitive with other tire and auto service centers.
February 2024
We were treated with respect and were in and out for our oil change. We got in in a few days notice. Overall was just a positive experience.
February 2024
I always use this location for my oil changes and they are quick and straight to the point. They also covered my car in plastic to not ruin my seat covers. Definitely will be back for my next oil change.
