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June 2024 by Ali Alehaby
The best store i have ever been in great customer service, the guy in there is by far the best salesman i have ever dealt with
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June 2024 by Baby Low
Great customer service, and great prices.
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April 2024 by rassol al dejeily
Amazing location, place a very clean!
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December 2023 by Mostafa Shehata
For more than two years, we have been using this site for help with T-Mobile. I went there today and he told me, “I cannot help you. I do not have a T-Mobile system.” He was almost asleep. ?
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September 2023 by Khasan Gognadze
Store is back open! So excited for the location! Great team!
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September 2023 by Jeremy Epps Sr
It's no longer open. Closed down...
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August 2023 by shawn clark
Found out that I have been using too much data
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November 2022 by Crispedero
Every time I've been here the service has been quick, and friendly! Knowledgeable staff and great prices!
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September 2022 by Charles Sparks (Charley)
I brought in a new customer and my favorite technician was on duty to help my friend with their needs
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March 2022 by Mike Boggs (Monster Mike)
Miscommunication, my receipt shows the phone I wanted. At the bottom it was said it was a deposit for a phone I told him I didn't want. Go to south hill Puyallup or Federal Way Metro don't go to to Fife Wa.
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January 2022 by Kody Bear an his 2 humans
I was having some major problems with one of my phones and the gentleman there Jose was very helpful got my phone back on the road showed me some phones for the future that I could buy. Was a good experience
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December 2021 by UglyMudder
21MAR2021Only one reason why I'm giving a 4 and not a 5 star rating, and that's because I can't give a 4.9Walter was very friendly, upbeat & outgoing. Very knowledgeable about the products he's selling. Once it was my turn the whole new phone purchase too maybe 15 minutes. My -0.01 is because I'd made mention multiple times that I needed handset insurance. I live in Renton but drove to Fife because of bad experiences had in Renton stores.When I got home it was discovered that i did not have the insurance, but that was taken care of pretty quickly.All & all it was a great experience, buying a new phone is an unpleasant event for me, but i kinda want to go back to that store to buy other stuff. So obviously I'd go back again.Edited on 23MAR2021Now I might have to change my rating from a 4 to a 2 after being called "Stephanie" ??
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August 2021 by Shawnté Brown
Very unprofessional. Needed help with my cracked phone. Couldn't receive the code real fast because of the screen. I have two bills i pay every month with this company and your employee couldn't take 5 more mins to be helpful to me to fix the line where I receive all my business. Then get offered a loaner from his house for $80.. when I'm in your establishment trying to figure out if I'm eligible for an upgrade... which I'm pretty sure I am. This is the difference between being processional and unprofessional there is a line that should never get crossed. Just because a customer is laughing doesn't mean you let down your guard and become so comfortable that you forget you at work. You need a professional customer relation expert to retrain or simply get a new employee. I'd drive a 1000 miles before giving my money to dealer of Metro-by TMobile with employees that conduct themselves in the manner I witnessed and experienced yesterday night. Your representative of TMobile Metro was even laughing at a very angry customer whom couldn't get in touch with anyone before 8pm on the voicemail. Very very disgruntled!! I'd rather be disgruntled somewhere else!! There's a line between laughing and joking and still maintaining your objectiveness and professional behavior. No Bueño por favor!! #Twitter #Tmobile #Metro-Tmoible #metro-byT
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May 2021 by Chris Collins
Worst customer service I've experienced was told the manager didn't want to talk to me was trying to spend 700.00 but left with nothing because pablo couldn't get the computer to work
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March 2021 by Stephen Persilver
21MAR2021Only one reason why I'm giving a 4 and not a 5 star rating, and that's because I can't give a 4.9Walter was very friendly, upbeat & outgoing. Very knowledgeable about the products he's selling. Once it was my turn the whole new phone purchase too maybe 15 minutes. My -0.01 is because I'd made mention multiple times that I needed handset insurance. I live in Renton but drove to Fife because of bad experiences had in Renton stores.When I got home it was discovered that i did not have the insurance, but that was taken care of pretty quickly.All & all it was a great experience, buying a new phone is an unpleasant event for me, but i kinda want to go back to that store to buy other stuff. So obviously I'd go back again.Edited on 23MAR2021Now I might have to change my rating from a 4 to a 2 after being called "Stephanie" ??
