-
April 2024 by Vanessa H.
thank you, Austin. The customer service I received from you and the service on my vehicle were impeccable. Greatly appreciate it.
-
March 2024 by Mista Snoop
The guys were really helpful and professionalThere were two guys helping me one of them name was josh they both were great
-
March 2024 by Sophia Tran
I was long overdue for an oil change and I prefer to do it myself because of past negative experiences with getting the service done by shops. I kept putting it off but my suv needed it badly so I Googled “oil change near me” and Jiffy Lube (Fife) listed first.I was greeted immediately by Austin. There were a couple other vehicles being worked on and he relayed that it would be a short wait. It was very refreshing to have a tech talk me through the service and suggesting other maintenance services rather than talk down to me or be condescending. The experience was so positive all around that I feel confident in having this shop handle whatever services I need in the future. I appreciate the above-and-beyond service that I received from Austin and appreciate his communication skills.The shop itself was neat and inviting. The techs appeared to work well as a team, cultivating a positive environment. Thank you!
-
March 2024 by Iosefa U.
Went to Jiffy Lube in Fife, WA, to take my vehicle to have my oil changed, employees Zeke and Josh offered exceptional customer service. After explaining to them what happened, not only did they fixed the problem, but did it without complaining. Today is, March 1, 2024, a Friday. On Saturday, February 24, 2024, I took my vehicle to have an oil change, paying for synthetic oil, cost me over a $100. My wife filled the gas on Sunday, 2/25/2024, at Jiffy Lube in Tacoma located on Mildred Street West. They took 15 minutes, after I was timing the two vehicles ahead of me averaging 30 minutes per vehicle. But when I pulled I into the bay which they had the two vehicles, he took 15 minutes, and handed me my bill, and I told him that was fast. He said everything is done. But I told him I didn't see anyone putting oil in my vehicle, but he said that's how fast they are. My wife didn't want me to make noise. So we left. Wife told me the car is eating gas. So I took her to work,and sure enough, she was right. So I checked the oil, and it was black and dirty. So instead of going back to the same jiffy lube in Tacoma, I went straight to Fife. Great Jiffy Lube service in Fife.
-
March 2024 by Sophia T.
I was long overdue for an oil change and I prefer to do it myself because of past negative experiences with getting the service done by shops. I kept putting it off but my suv needed it badly so I Googled "oil change near me" and Jiffy Lube (Fife) listed first. I was greeted immediately by Austin. There were a couple other vehicles being worked on and he relayed that it would be a short wait. It was very refreshing to have a tech talk me through the service and suggesting other maintenance services rather than talk down to me or be condescending. The experience was so positive all around that I feel confident in having this shop handle whatever services I need in the future. The oil change was affordable and was worth it for me not to do it myself. I appreciate the above-and-beyond service that I received from Austin and appreciate his communication skills. The shop itself was neat and inviting. The techs appeared to work well as a team, cultivating a positive environment. Thank you!
-
February 2024 by Wayne Flores
Way better service then it was before looks like all new people and are all on the same page thank you
-
February 2024 by Liu Johnson
Austin, the store manager was extremely helpful. He made me aware of my options for oil and what work best for my vehicle. We wait less than 5 minutes to be seen. His team did an excellent job at changing my oil, transmission fluid, and fuel filters. He took the time to explain what was done improperly the last time someone said they changed my fuel filters. He even showed me that bad fuel filters. Austin and his crew provided great customer service and did a excellent job!
-
February 2024 by Jeremey Locken
Austin did a great job. Go see him.
-
February 2024 by Caroline Witte
Who wants to get an oil change on Saturday? Not me. The Husband and I went to this Jiffy location expecting a wait and were able to get right in. All four gentlemen were so courteous. Austin is the manager and checked the interior air filter, oil filter, fluid in the rear differential, changed the oil, vacuumed my car, washed my windows, topped off my windshield fluid and took the time to explain everything. Austin and his crew got us in and out with professional expertise.I will be back for their exceptional service. It was so quick and a great price.
-
February 2024 by Alan
These guys are very friendly and professional. The new manager should get a raise???
-
February 2024 by GoTruck Yourself
Great store come here every time to change my oil, fast and efficient team!
-
February 2024 by Winnie Chapin
Great service! Thank you!
-
February 2024 by Jesse Hicks
Great location. Josh was very helpful.
-
February 2024 by Jordan Foster
This Jiffy Lube is our go-to for oil changes. They are always quick, nice, knowledgeable, and helpful! They've even taken the time to help when I've popped in with a random question about my car.
-
February 2024 by Joe G
Came here 5 years ago and had a bad experience, decided to give them another try today and man were they on top of their stuff. I took both my mustangs and they did a great job, super friendly and great staff. Complete 180 with the new staff don't hesitate these guys are great!
