Jaguar of Tacoma is highly praised for its attentive and friendly customer service. Staff members like Michelle in the service department and Charles in sales are recognized for their professionalism, honesty, and personal approach. Customers appreciate how Charles smoothly handled the purchase of a new vehicle, providing a positive experience without pressure. Michelle consistently delivers outstanding service, whether assisting with repairs, key fob replacements, or recalls, often going above and beyond by washing vehicles or personally delivering them. The dealership’s team is known for being informative, cordial, and dedicated to meeting customer needs. They are committed to finding exactly what customers want, as seen when they went above and beyond to locate a specific vehicle. Overall, Jaguar of Tacoma is appreciated for its excellent customer service, honesty, and a smooth, no-pressure buying process, making it a trusted dealership for sales and service needs.
Alan Grana did a great job helping me with the purchase of my dream GT3. He pushed for me to get good financing and a PPI, and was always responsive regardless of the day of the week or time.
December 2025
Park Place Ltd and David B. are great when buying a car from out of state. Whole process was easy and car was represented accurately. Even used their shipping recommendation and car arrived safely. Would definitely buy another car from them without hesitation.
November 2025
Jacob was awesome sales person to deal with. He was very knowledgeable and got me into my dream R8!
