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February 2024 by David Morse
Too slow of a checkout with too many questions. Low quality merchandise.
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October 2023 by LuAnn B.
I have given this store's employees more than one chance to redeem themselves, knowing that everyone can have a bad day occasionally. However, each time I've returned the employees (including pharmacy staff) have been rude, unfriendly, inattentive, and generally very unpleasant. I will not return.
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October 2023 by Mark K.
This really isn't a very good pharmacy. Always long lines, slow, and understaffed. No personal attention whatsoever. The only reason I get something filled here is because Ferndale Pharmacy can't get the item through their supplier. That's a wonderful pharmacy with great service. The Ferndale Walgreens is kind of a Soviet-style experience where you shuffle through a long line to be handed your merchandise from a surly clerk.
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October 2023 by Kenzi Rae
The pharmacy SUCKS. the staff are not good at paying attention to customers. I spent 45 minutes in the drive through line, car after car, just to see a sign that says “we will be with you in a sec”. i stopped by around 1 as well and that same sign is still there. I don’t know who is managing this pharmacy but they need to be replaced. Everytime i come here i wait extremely long, filling my prescriptions takes extremely long, i will not be using this walgreens anymore.
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September 2023 by Wayne Kirkendall
Older lady cashier at front. Never offers a bag. Never moves store merchandise from the counter to a bag. Seems bothered she has to ring up your merchandise like she has better things to do. I will travel to lakeway walgreens if i have to and I live closer to ferndale.
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September 2023 by Jeff M.
The pharmacy staff is terrible. I went to pick up a prescription via the drive through (this is not the first time it's happened). The pharmacy staff told me they misplaced my prescription and went on to make excuses about how many prescriptions they had. After a long wait I finally got my prescriptions. No apology for the long wait or for misplacing my prescription. Everyone makes mistakes, but the Ferndale staff makes it worse by making excuses and giving poor customer service.
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August 2023 by kate hull
Love Walgreens... My favorite convenience store by far. They stay open later than any other store and they restock their shelves daily. Their prices are fair, and they have great sales/deals going on all the time. Plus their rewards program allows u to earn Walgreens cash that u can use for ur purchases.
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July 2023 by Adam Drury
Shout out to the photo department! We were in a crazy hurry and they got our passport photos done and printed in under 10 minutes. Thank you!
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June 2023 by Allen Oleksak
Been a loyal Walgreens customer for a long time. They make things very convenient and generally take a lot of hassle out of the back and forth with doctors. Love the prescription refill reminders, and they just started delivering same day so if you feel terrible you can stay home and the medicine comes to you.
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June 2023 by Analise Nelson
We came in two times to get passport photos and were told both times that they only do passport photos when they feel like it because they are short staffed. They advertise that they do passport photos both online and in store but they really only do them when they have “enough” staff. Both times there was enough time to take passport photos. The line of customers had just cleared the first time we came in and the second time there was one staff member standing and doing nothing. They know they can get away with it because they are a large company that will not go out of business based on a bad review or bad service but I’ll put this out here anyway.
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May 2023 by Karla Autrey
I moved all of our prescriptions to this store and so far it's been great. The store is clean and most of the staff are friendly and engaging with the customers. The pharmacy techs on Sunday are especially nice and the ones during the week are hit and miss. I have had rude ones and ones that will go above to help and older customers understand vaccines, insurance, etc. It's nice to see positive interactions in, what can be, a hurried business. Overall, it's a nice, clean, well stocked Walgreens that meets my needs.
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January 2023 by Dianne Smith
Good sized drug store. Has other convenience items and fair prices. Note that you cannot take advantage of sale prices without signing up for Walgreens program.
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October 2022 by Ugly Oyster
They just close whenever they want. I have gone numerous times in the evening and they are consistently closed far before their hours on Google or on their store doors say. Last time my wife and I went they were closed at 7pm! We saw several cars pull up after us too, this is a major inconvenience. Otherwise location is fine, no better or worse than any other Walgreens.
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October 2022 by Sage
I used to love this place since it's always clean and well stocked. I don't know if they are having staff shortages or what but they need to get it together. I've gone so many times and they're just closed and the hours on the doors say they shouldn't be? they just, close randomly? And there's never enough staff inside when they are open, it's pretty confusing.
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October 2022 by Zander F.
I love Walgreens but I hate this location. I wish the management at Bellingham could help this location out. I get text updates about my prescription status and I go when it's "ready" and usually have to wait 30-50 minutes. Today I waited over an hour for my vaccine appointment and got a text while waiting that said "your vaccination is complete" what a joke. I'm honestly surprised the district manager or corporate doesn't do something about this. There are little problems with this location, but the biggest problem is the wait times. An elderly woman ahead of me today waited 2.5 hours, and then had to reschedule her ride and wait even longer because the pharmacy was so slow. Avoid this pharmacy at all costs. It's faster to drive down to Bellingham to pick up prescriptions. Honestly, some days it would be faster to drive to Seattle or Canada than come here. Just awful. Wish I could put 0 stars.