The metal/coil within our super moto-x tire punctured the tube after about 800 miles (rear tire in a Tern GSD). Had a really pleasant conversation on that and pros/cons of various e-cargo bike tires. Didn't feel like I was being oversold and can't wait to try the new tires when they arrive.
February 2018
Wonderful help over the phone. They spent the time to make sure I was getting the right tires for my mountain bike and road bike. Great suggestions.
January 2013
A total pleasure to deal with. Friendly and knowledgeable, customer focused. Outstanding.