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April 2024 by Nav S.
I was at the register and had already paid for my 6-pack seltzer, but when I tried to only change the flavor, the cashier told me that it wasn't possible because "The Manager" had forbidden them from doing so. It was disappointing to encounter such a rigid and inflexible policy. I had spent $90 on my shopping and went back to my Airbnb feeling dissatisfied.
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March 2024 by Tank Uitdenhowen
I went in and bought 80 dollars worth of products. Two things were vapes. I left for about 10 minutes and came right back to inform the same employees that one of the vapes did not work. I was told sorry we cannot do anything its washington state law, this is why we want you to test them before you leave! I was never told to test them nor is there a sign stating this. Also if they want to bring up the law there is no smoking in public buildings. So I had 28 dollars stolen from me. What a great business, sell vapes that do not work and its all profit. I feel like I was just dooped, that's alot of money.
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January 2024 by Hailey Myers
The best place in Ferndale to shop ??
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August 2023 by Alexx M.
Managers suck a$$, sell of brand vapes and say there the real thing, won't let you get a replacement even if it's been a day or so, staff is okay but for them to sell something that could kill people or cause it to blow up in there pocket is not okay, like take responsibility guys damn
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June 2023 by Karl Lang
It's a neighborhood store supposed to have everything not be a drinker either I love the staff they're very good nice people and sometimes people have bad days and they smooth it out so thank you for being there for us in the community
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May 2022 by Rachel Paradis
Very rude customer service and consideration for their customers needs concerns and feelings about when they make an error. Especially Jose!
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March 2022 by Eugene Revey
I am giving one star because all the other employees are kind and helpful except the woman with gray hair in the front the back is brown, I feel she is prejudice to people of color she is rude to customers of color...I witnessed her being extremely rude to a young man and she wasn't even the helping him she stopped a cashier from helping him just to be rude this was not the first time I seen this.!! And if you look at reviews it is people of color gave 1 to 3 stars...
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January 2022 by Lindsey M
This was a great store and I will definitely continue to go there. I am not sure how to get in touch with a manager or someone in charge. I bought some puff bars from you and when I ran the verification code on the back after scratching off the silver to reveal the code I typed it in and puff bar verification web site is saying all of the puff bars I purchased are counterfeit. I wanted to let someone know because that can be extremely dangerous.I didn’t see a way to respond to the owners comment so I will on here. The first thing I did was call the store and I asked for a manager. The person that answered asked why then just told me she would let the manager know and laughed. Because counterfeit vape products are illegal and can be very dangerous I saw that the owner of the store replies to messages on here so that is why I chose to leave this review so that I can get this information to the owner because if it were my store I would want to know.
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July 2021 by Jack Hayward-Hughes (Monkeysawmonkeydid)
Staff is super friendly. great service! The beer cave has tons of local breweries in cans.
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June 2021 by Jennifer Clemens
When they sell stale Swishers or any tobacco, they won’t refund, only give you a replacement. Be careful with what you buy there! I won’t be going back!
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April 2021 by Lindsey S
This was a great store and I will definitely continue to go there. I am not sure how to get in touch with a manager or someone in charge. I bought some puff bars from you and when I ran the verification code on the back after scratching off the silver to reveal the code I typed it in and puff bar verification web site is saying all of the puff bars I purchased are counterfeit. I wanted to let someone know because that can be extremely dangerous.I didn’t see a way to respond to the owners comment so I will on here. The first thing I did was call the store and I asked for a manager. The person that answered asked why then just told me she would let the manager know and laughed. Because counterfeit vape products are illegal and can be very dangerous I saw that the owner of the store replies to messages on here so that is why I chose to leave this review so that I can get this information to the owner because if it were my store I would want to know.
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February 2021 by Kris Marshall
I went in here thinking it was a grocery. They were nice. Not a grocery. If you need paraphenalia of pretty much any sort, they will help you. Just reviewing them because they were nice to me in my confusion.
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February 2021 by J Pryor
Thanks for carrying The Real McCoy - happy to spot it on the shelves - yum!
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January 2021 by Nugstronaut7z gaming
I walked in to the store and got a puff bar ran the code came up counterfeit do not buy there puff bar products they are selling counterfeit items for original prices
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July 2020 by Justin Huff
fantastic staff and great inventory the owner has done an amazing job with this establishment!