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March 2024 by Dolly S
Wow. The customer service at this store is atrocious. We went through the drive thru and not a single person said a word to us, even after we said “hi” and “thank you”. All four people we encountered had poor attitudes. Having worked in customer service for over a decade, I can’t understand how these people are still working. So disappointing.
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February 2024 by Timothy Ehlers
early this morning to get two sausage McMuffins with egg the hash browns 2 for 1 get buy one get one for a dollar the person taking the order on the microphone apparently couldn't hear but I had to repeat myself literally six times on the 6th time she was so blatantly rude she told me that I didn't need to yell into the speaker apparently she couldn't hear at all that I wasn't paying attention because she repeated herself twice with my order then ask again what my order was on the 7th time I told her to forget it keep the change Ronald McDonald Grimace and the Hamburglar we having a short talk with you soon hopefully to ship out we'll never go back again that's 20 bucks normally to eat at McDonald's nowadays per person almost you're better off going downtown to a regular restaurant or do it doordash and have it delivered to your house that beats McDonald's garbage any day of the week. They overpay their employees 21.00 an hour you can thank your governor and all the Goody Two-Shoes people you don't see those people in there eating McDonald's garbage or you do matter of fact they're the ones that can't afford the coffee you know who I'm talking about
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February 2024 by Bryce Kennedy
Waited for like 10 minutes in one lane in the drive-through. Not once did someone take my order yet they were constantly taking the order of everyone in the other lane.If you're not going to take the orders of one lane then at least close it so that it doesn't get backed up. This is the first time I've ever experienced this bad of service at a McDonalds drive through.
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February 2024 by Lianna Wilson
It is so aggravating to go to Lynden McDonald's at 10:30 and be told breakfast has ended so we have to drive 15 miles to Ferndale to get breakfast because theirs ends at 11?
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February 2024 by Jonathan B
As soon as I walked in, overheard an employee in the kitchen saying “you have a right to kill yourself”. So.
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February 2024 by Intensity In 10 cities
The food is usually standard McDonald's fare that really doesn't make me feel good about myself after consuming it. I often find that the employees are super rude. Perhaps the two are related.
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February 2024 by Roseann Macy
Isac rate 12/10 overall great customer service skills delivered the food to my work ON FOOT deserves a raise!
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January 2024 by Robert White
The last real mc donalds serviceFrom a person not a computer .
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January 2024 by John Fryer
Great customer service as well as good food. Yummy.?
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January 2024 by Howard Cummings
The main roads finally cleared from snow enough to drive safely, Went to the Ferndale location and the parking log was a mess, I had to turn around because I would have gotten stuck.Why wasn't there any removal of the snow?Is management really that much of cheapskates ?
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January 2024 by Catch Bing
Service was pretty slow even though nobody else was ordering.
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January 2024 by Jeremiah Lien
Parking: Plenty of parking, multiple handicap spots and wheelchair accessible entrance.Kid-friendliness: Most of them seem to still have the play area...Wheelchair accessibility: Everywhere... From the entrance to the seating
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December 2023 by Robert
It was a standard mcdonald's run. All the food was fresh and correct, as ordered.
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December 2023 by Mary Van Dyken
Grand daughter date.
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December 2023 by Goof Troop Trio
This Mickey D's will always be special they made my son a special birthday shake made up of anything he could think of and mixed it together. That was love for your customer and love for your job. Thanks for making my baby day as special as him ❤️