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October 2024 by Tammy Wallick
My regular vet couldn't accommodate my Boxer girl for a last minute appt for an eye injury. That's troubling in itself, but I'm happy to have found Sacajawea. They found an appt for me same day. The vet was caring and my Boxer girl trusted her. The vet tech was knowledgeable and a sweet gal (Jackie I think). I would go back without hesitation. The thought crossed my mind to even switch vets as I drive 40 minutes one way to go to a vet I've had for a number of years.
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October 2024 by Stormy Hudson
The team does amazing every time
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October 2024 by Kristyna Hope
Friendly and helpful team! I have a difficult pup and they are so considerate and patient.
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October 2024 by KatieTerry Donohue
Beautiful, clean new space. Lots of seating in the waiting area, and new, updated technical equipment. Same great Doctor.
We've been customers for over 20 years, and love how Dr. Virgin treats our pets with knowledge and compassion and always listens to us. Great veterinarian hospital
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October 2024 by Claire Salas
My regular vet recently moved so I was looking for a new exotics vet who could see my ferret who was showing signs of insulinoma. I heard of this vet through a friend that use to own rats. I read Dr Melissa Mason’s bio and saw that specialized in exotics.
The staff was super friendly from the point of calling to make an appointment, to checking in, getting the treatment plan and options and checking out. Dr. Mason was thorough and gentle. I’ve owned ferrets for over 10 years and I can tell she knew what she was talking about. She was direct and realistic with what our options could be but also comforting in talking about all the options and respecting our decisions with the care we chose to go with.
Overall super happy I found this place. I’ll be bring the rest of my business in for their checkups as well.
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September 2024 by S S
I received a quote for neutering my mini bernedoodle 1,200!!! Double of other vets in the area. Unbelievable! You should be checking their pricing before using this vet!
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September 2024 by Erik Anderson
Sacajawea Veterinary Clinic was able to take our under-the-weather cat in on short notice. The entire staff fantastic!! And their new facility located in Federal Way spectacular!
We are so impressed with the professionalism and compassion exhibited at Sacajawea Vet.
Strongly recommend them.
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September 2024 by Lisa Wright
This is a horrible organization that mistreats its employees and routinely breaks WA state employment law. Please look elsewhere for veterinary care.
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September 2024 by Emily Grey
The vet was loving to my old, sick cat, and my cat even liked her. They worked with us so that my kitty's care was completed at an affordable cost. And they got me in quickly, too.
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August 2024 by kiwicatchu
Got my new puppy taken care of here! :)
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August 2024 by chanel037
Great experience initially. Staff are friendly. However, I would not recommend the paw plan. It offers no savings to the customer whatsoever. After reviewing bill we would have been better off paying for service upfront. I feel the advertised savings were dishonest.
Also staff need to do a better job of communicating and/or following up. I found myself calling to figure out where things were missed.
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August 2024 by Theresa Beijerbergen van Henegouwen
We love Sacajawea! Mei Mei loves going and get loved by all the personnel. We are always treated so well and all the folks are so nice. We feel blessed to have found such a lovely place to bring our beloved Mei Mei too.
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August 2024 by Laini Henry-Cano
I’ve been bringing my bulldog mix there for a while & they’re usually pretty timely & considerate. And they could have just had an off day, but I waited 20min past the time of my appt without any notification they were running behind. And then the tech that came out to get my dog did not seem to have a clue as to how to handle him. He’s just a medium size bulldog, but like many dogs gets very anxious at the vet.
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July 2024 by Elizabeth Hunt WA-Federal Way
The staff were super friendly and were understanding when I had to cancel my appt. for Tula on short notice the day before she actually came in due to a work conflict.
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July 2024 by Laurel Rose
This week has been terrible, but was made much better by the staff at Sacajawea Vet Hospital. What started as a swollen eye in my 1 year old cat, believed to be a flareup of feline herpes caused by the stress of bringing a new kitten home, turned into a fever at the follow up visit and an ever so faint positive on two rapid FeLV tests. Dr. Simmons and I, of course, immediately came to the agreement that blood would need to be sent for a PCR, and the girls would need to be separated pending results.
We scheduled the soonest appointment (not until next week) for little one to be seen, and Damien put me on the cancellation list. It was a rough night for us all, and when he called me this morning to ask me if we could make it in at 10:20, I instantly felt some relief. He was just doing his job, but he became one of my favorite humans. Little one and I immediately got out the door and on our way. Dr. Virgin was lovely, and to our relief, little one's rapid test was negative. We did the first dose of the FeLV vaccine, and little one is off to sleepaway camp at her grandpa's house until two weeks after her second dose, when she can come be with her big sister again.
Ian, and, I think, Kaila were also both lovely, and loved on both of my girls.
I found Sacajawea when my late cat was still with me, my first appointment at their office was the day my unofficial ESA of nearly a decade and I had to say goodbye. The staff was nothing but compassionate during the process. I will continue to take my kitties here unless something drastically changes in the service provided or I move to a place where it becomes illogical to schlep my kities here.
