9AM - 5PM
33405 8th Ave S, Federal Way10AM - 5PM
716 S 348th St Bldg C, Ste A, Federal Way“Absolutely enjoy working with highly knowledgable, professional and attentive branch manager Oksana Pierce and outstanding team like Nadia Mazurets. Always receive the greatest service. Thank you ?”
9AM - 5PM
1825 S 316th St, Federal Way“Today I had the pleasure of working with Ricky to get my car refinanced and he was absolutely amazing! He went above and beyond to help my family and I will forever appreciate that. I highly recommend him if you are looking to get a loan or just have help with finances.”
“I am very very grateful that I received such professional help from the bank manager Gabby.After visiting three branches and calling into US Bank's customer care she was able to finally answer and provide me with a solution to my situation that I needed to make happen before Monday.She ultimately restored my confidence within US Banking Services with professionality and a very friendly charismatic demeanor.Thank you a thousand times over Gabby for easing any frustrations I had and providing the answers I needed.”
“I rarely go into any BECU branch but when I do, I'm always pleased. I don't recall her name but a lovely gal helped me with a cashier's check today. Smooth and pleasant transaction! AAA+++”
“I have been at Uni Bank for Seven year because of my job. Everyone is always friendly and willing to help. I always enjoy going in and taking care of our company banking. They all remember my name make me feel so comfortable.Miji is a professional teller. I feel so comfortable when I come to her. She always has her Contagious smile when she takes care of customer.Annie”
8:30AM - 5:30PM
33616 Pacific Hwy S, Federal Way“How could anyone give these guys anything other than a 5 Star Rating? This credit union treats each customer like they are super important and have been nothing less than super helpful. I am going on 4 years as a customer and haven't had such a good banking experience ever. Thank you, Red Canoe Staff.”
9AM - 5:30PM
34024 Hoyt Rd SW, Federal Way“I came in to make deposit on my savings. Then I inquire and open a checking as well. I also inquire about re-financing and Grace help me go through the process and in no time I was approved. She was very helpful and friendly. Now I have a car loan, checking, personal loand and credit card all in ONE BANK. Thank you WSECU.”
9AM - 5:30PM
2020 S 320th St Ste H, Federal Way“The two ladies working the closing shift back in September 2023 were kind. Helped me get my money withdrawn and arranged as I was making a large cash purchase for a sports car.Kinda sucks the bank doesn't have a money counter though. I wish it was standard.”
“We recently closed on a first lien HELOC and with Tony Palermo’s management, the process moved along very efficiently. He kept us well informed throughout the entire process, which is something we really appreciated. This is a rarity, but he gave us the impression that our business really mattered to Banner Bank. We called all the local banks before making our decision and we made it based on Tony’s straight talk, knowledge, and welcoming and neighborly demeanor. He understood what we wanted to accomplish, and he made that happen for us. Tony and his team are true assets to your organization, and we plan to spread the word.”
“Came in on October 7th to take care of some of my banking close to the end of the day. They were having some issues with the debit/credit card printer (BECU doesn't really handle cash or checks, so you need a credit/bank card at the ATM to do some transactions but can print you a card on the spot if you don't have yours). They had about a half dozen people waiting. The concierge at the front desk made sure to check in with everyone and let them know they were going to be helped shortly. When it was my turn they were able to help me get some checks printed as well as offer some advice on additional services they offer. Not pushy, just helpful. I'm happy that a bank with BECU, for the most part every branch I've been to has given me great service.”
“Maybe it’s better in the drive through… but I often have to wait outside a couple minutes. It’s not awful, and the staff is kind - but it’s not ideal. Truly 4 stars”
10AM - 6PM
1750 S 320th St Suite M26, Federal Way“Every time I experienced a problem, very respectfully they quickly fix problem without questioning my integrity. Not evening voicing my mistakes. I couldn’t be more proud of this institution and can’t wait till my husband can join too.”
“Ai Kim mendoza did a fantastic job handelng my questions, comments and concerns. She helped me open a business account and update a different business account. Also handled my objections very well. I will be using her again as she left a very professional impression with me. I highly recommend her and this branch.”
“I had a financial issue with my account, came to this branch and I discussed my concerns with Ghania in detail. She was able to help me in getting resolution to my concerns. Ghania is very professional and is always willing to help me if needed. Ghania is also a good listener and welcomes me by name. She is a Keeper.”
“I had a financial issue with my account, came to this branch and I discussed my concerns with Ghania in detail. She was able to help me in getting resolution to my concerns. Ghania is very professional and is always willing to help me if needed. Ghania is also a good listener and welcomes me by name. She is a Keeper.”
“I had a great experience here, especially opening an account with Daniel. He was extremely helpful with all of my banking needs and such a friendly person to work with. He was by far the best person I have worked with at a bank and I would highly recommend working with him.”